Answered

New Sonos one wont connect to Alexa

  • 10 August 2019
  • 2 replies
  • 147 views

Just bought this new sonos one 2hrs ago and it’s taken this long to before I did the newbie thing and ask on a forum.

cant connect to Alexa, completed every step, when it comes to sign in to Amazon, NOTHING, the little grey circle spins and then says there was a problem adding Alexa!!

What am I doing that’s wrong!!

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Best answer by daz802002 12 August 2019, 19:34

Yeah sorted now took ages to work it out thanks to someone on here pointing me in the right direction.
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2 replies

Yeah sorted now took ages to work it out thanks to someone on here pointing me in the right direction.
Userlevel 7
Badge +20
Hi

Can you make sure that you have signed out of all Amazon Apps on your device. Can you connect to the device via the Sonos app?

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