Answered

New Sonos one wont connect to Alexa

  • 10 August 2019
  • 2 replies
  • 150 views

Just bought this new sonos one 2hrs ago and it’s taken this long to before I did the newbie thing and ask on a forum.

cant connect to Alexa, completed every step, when it comes to sign in to Amazon, NOTHING, the little grey circle spins and then says there was a problem adding Alexa!!

What am I doing that’s wrong!!

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Best answer by daz802002 12 August 2019, 19:34

Yeah sorted now took ages to work it out thanks to someone on here pointing me in the right direction.
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2 replies

Userlevel 7
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Hi

Can you make sure that you have signed out of all Amazon Apps on your device. Can you connect to the device via the Sonos app?
Yeah sorted now took ages to work it out thanks to someone on here pointing me in the right direction.