Laughably buggy and poor Alexa and Sonos integration

  • 5 October 2017
  • 28 replies

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28 replies

Userlevel 7
Badge +26
Hi guys, some really great Alexa and Sonos troubleshooting steps to start with here.

@scottreadman, if you missed it elsewhere, we're working with Spotify and Amazon Alexa teams to get voice control for them working on Sonos too. It's just not quite ready yet. We wanted to get this in the hands of everyone as soon as we felt it was ready to be seen. There are still the odd issue, but overall it's pretty great.

The integration will continue to improve over time.
Userlevel 1
Having similar issues. Sonos stated many times over the last year that they will not release this until it satisfies their usual quality and user experience standards but it couldn't have fallen shorter. Terrible, buggy and unusable as it stands. The lack of Spotify is utterly mystifying and can only be some sort of crazy Amazon stipulation. Poor form.
Userlevel 7
Badge +21

Could it be because we are operating on a Sonos bridge?

No. Most unlikely

Probably worth ensuring you've done a system power down and restart (Turn off power to router, Sonos, Alexa, and ALL devices attached to your network. Then restart router, wait a few mins. Start Bridge, wait a couple of mins. Then Sonos units. Then the rest of your network devices.

Then have another play