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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 4,668 Topics
  • 26,113 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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New to Sonos or Alexa? How to set up

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4668 Topics

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Alpha NeuronAvid Contributor III
posted in Amazon Alexa and Sonos

ANYONE HAVING DIFFICULTIES WITH ALEXA "HEARING YOU"?

The sonos move makes the beep but then doesnt carry out the request. the roam doest even make the beep… Is it a software or hardware issue. the one seems to work sometimes. 

5
Ken_Griffiths
5 months ago
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Nissan1968Contributor I
posted in Amazon Alexa and Sonos

Alexa volume unusable

Just bought new ARC and setup Alexa. voice commands are so low that you can barely hear them. this is one of the reasons that I got this system, disappointed to the least. finally turned off microphone and went back to using echo dot which has a blue tooth speaker attached. 

1
James L.
5 months ago
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abc2021Contributor I
asked in Amazon Alexa and Sonos

Which Sonos speaker that has alexa built in?

Which Sonos speaker that has alexa built in? and is it available outside UK?

2
bockersjv
11 months ago
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sarahtoninContributor I
asked in Amazon Alexa and Sonos

Use Sonos as speaker and not an Alexa mic

Hello! I have a Beam and a Roam, and I would love them to work with Alexa as just speakers, not microphones. I don’t want to ever have Alexa’s voice coming out of my Sonoses.For example, I’d like to tell my Echo Dot, “Alexa, play a song on the Roam,” and for it to only PLAY there. I do not want the Sonos to serve as the Alexa, only the Echo Dot. Is this possible?

1
melvimbe
3 months ago
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Zmetman62Contributor I
asked in Amazon Alexa and Sonos

How to play Spotify on Sonos One and Alexa devices simultaneously

I can’t seem to figure out how to play Spotify on all my home Alexa devices (Echo Dot, and Echo Show) as well as my Sonos Beam and 2 Sonos One’s.  Can anyone help?

4
Z
7 days ago
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BaellowContributor I
asked in Amazon Alexa and Sonos

Connecting Amazon Echo to Sonos groups

Hello, just installed 2 Sonos Arc, 1 Beam and 3 Sonos One. I have 2 Amazon Echo’s.  Can these play teh same music or extend the TV from the sound bars?TIAI am brand new and sorry if this is to simple.

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J
1 year ago
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Ontario1Avid Contributor III
asked in Amazon Alexa and Sonos

Can I have Amazon Echo Controlling Sonos Amp (with 4 speakers) and Sonos 5 simultaneously?

I am looking at adding some Sonos products to enhance the music/radio playing capability in my home.Some questions:Is it possible to use Alexa voice assistant on an Amazon Echo to direct to play (music or radio station) simultaneously (and in sync) on a Sonos Amp (with 4 speakers) and a Sonos 5? Can I have it set up so I can just say “Alexa Play Song X”, and it defaults to playing on the Sonos Amp and Sonos 5 together and in sync. (I understand that it cannot play in sync on the Echo and the Sonos devices, so I would not want the music to play on the Echo when the Sonos devices are playing.) How would I set this up? Do I set up a Sonos Group? Alexa Group? Or Both? What would be the “Preferred Speaker” or “Controlling Speaker”, etc? Can I ask Alexa (via the Echo) to adjust the volume of play on these Sonos devices simultaneously? (e.g., “Alexa, Louder”.)   What if for preferred listening I would like the volume of the Amp to be louder and that of the Sonos 5 to be softer, or vice versa?

2
O
1 month ago
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Jxnni3Contributor I
asked in Amazon Alexa and Sonos

Sonos Connect Gen 1

I am about to buy a Sonos Connect Gen 1 and I was wondering if I he was possible to connect my Alexa speakers to it to make the speakers not to control?

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Corry P
2 months ago
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Mart the FartAvid Contributor I
asked in Amazon Alexa and Sonos

Alexa control of Sonos

Hello FolksCould someone possibly help me please? I haven’t a clue with this unfortunately I possess the following Sonos products playbar (non Alexa)2x play 1s (non Alexa)1 x gen 3 sub (with Alexa)can I control all the devices which are set up for “living room” in the Sonos App with Alexa or must all products be Alexa voice controlled? Do I require a Amazon echo or similar to act as the master? If I require an echo how do I configure the Sonos to it?sorry to ask a dumb questionThanksMartin Stevens  

1
UKMedia
1 month ago
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ncolarussoContributor I
asked in Amazon Alexa and Sonos

Sonos Spotify

The last few days when I ask Alexa on SONOS to play Spotify all I get is Alexa responding “here is Spotify” and complete silence. This is happening on all my SONOS Alexa enabled speakers. I have disabled and enabled the Spotify skill and the Alexa app and I am still getting the same results.

2
N
1 year ago
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GabiLagosContributor I
asked in Amazon Alexa and Sonos

Sonos one (voice control in Chile)

I bought a sonos one (the first Sonos with voice control), but is not working. Why do you use that sentence if is not available everywhere?? Are you planning to do it available in Chile any time soon? @Sonos 

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G
1 year ago
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MehdiemAvid Contributor I
posted in Amazon Alexa and Sonos

How to lower Alexa volume relative to main volume?

I just got my Sonos One. How can I independently lower Alexa volume, it’s too loud and annoying. If I listen my music @70% volume, Alexa volume would be at the same level which is loud. Can I set Alexa volume at a fix lower level that won’t be affected by main volume?

1
Ken_Griffiths
10 months ago
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djp2025Contributor I
posted in Amazon Alexa and Sonos

Disappointing... No in Sontergration between Sonos One and Amazon Echo and Echo Plus

What is the point of having Alexa built into your Sonos One if you cannot combine it with your existing Echo and/or Echo Plus speakers to be able to play music throughout your house.  I have two recently purchased Sonos One speakers and was getting ready to add the Sonos Play Five, but that decision has been back shelved.  I can’t justify the $550 cost when it cannot be combined with my other Echo speakers for an EVERYWHERE experience when playing music!!! So dissapointed.

1
melvimbe
1 month ago
D
David CroxsonProducer I
asked in Amazon Alexa and Sonos

Arc Alexa activates ALL the time

Hello,I have been forced to turn voice control off on my new ARC because it thinks it hears ‘Alexa’ ALL the time when it hasn’t.  Tonight during playback of a film it activated three times in as many minutes.  It’s infuriating and I’ve had enough.  I shall put a my echo dot Alexa back in here tomorrow unless anyone has any idea how I can make it less sensitive?

3
Corry P
27 days ago
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mystik1Avid Contributor I
posted in Amazon Alexa and Sonos

Sonos One - Alexa - Play Specific Song

Until today, my Sonos system was very sadly unavailable to me for the past three months!  But, I am finally happy to be back in action.  One thing is puzzling me, though. I have the mic turned on for only one of my Sonos Ones.  So, I used to be able to just say "Alexa, play Sharp Dressed Man", and it would play it.  That is, I didn't have to say the artist most of the time.  If I add "by ZZ Top", it does work.  Not a huge deal, but just curious what I had added before or whatever that enabled that?  Sadly, I do not remember now!  I guess it was a couple of years ago when I set that up.  Thanks much in advance. 

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M
7 months ago
M
mrmook63Contributor I
asked in Amazon Alexa and Sonos

Sonos Arc and One - Settings change in Alexa app

Hi all, I used to be able to go into the Alexa app and select either Arc or One and the app would take me to a settings page to change things like “enable announcements” etc but now tapping on any Sonos Alexa enabled product, it does nothing!When I first setup my new Arc a few months ago I had full functionality and amended several settings that were Alexa related, so I know it used to work.Any advice or help greatly appreciated.Oh and by the way I have disabled and enabled the “skill” sh*tloads of times! Still no good.

2
M
8 months ago
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BowlersRaver88Contributor I
asked in Amazon Alexa and Sonos

Alexa now built in??? is google going to be added? because now alexa will not work with google products fact!

There should be a choice of voice assistant as now Alexa has been added as a main assistant my google product will not work with them????? Is there a by pass will Alexa be forced to work my google products when asked? Whole range of speakers have now just been made useless to others who cannot stand Alexa. I use both systems and find it annoying they wont work with each others products 

2
UKMedia
1 year ago
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mmuContributor II
asked in Amazon Alexa and Sonos

Manage sonos gen1 and gen2 with Alexa

Hello all,i have a question since i have home both sonos gen 1 and  gen 2 and distinct sonos networks.I would like to manage my old sonos gen 1 with an Alexa DOT in a dedicated room and manage all the sonos gen 2 with another alexa DOT in another room.My question is : Is it possible ?When i try to install the sonos plugin for Alexa, I have to chose between sonos network 1 or 2.Thank you for your support

3
M
4 months ago
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ar543Contributor I
posted in Amazon Alexa and Sonos

Alexa wake word and voice options

Please ask the engineering/coding team to incorporate Amazon’s ability to change the wake word and change the voice settings. Very frustrating that these options still are not included and Sonos is still essentially ensuring the virtual assistant stays gendered. Shouldn’t be that difficult and right now appears to be lack of priority/care. 

1
melvimbe
1 month ago
Mayhew132
Mayhew132Trending Lyricist I
posted in Amazon Alexa and Sonos

Feature Request: Duck audio when input is TV

I have a couple of Sonos devices with Alexa built-in for the Living Room, however because not all features are supported yet (drop-in, guard, communications) I also have an Echo Dot in the room too which also seems to be more reliable in terms of understanding my voice. When I ask Alexa something whilst listening to music the volume drops (ducks) on my Sonos devices so that the Echo Dot can hear me - however when the input is TV the volume doesn't duck and it can sometimes be difficult for the Echo Dot to hear me over the TV.If I have the mics turned on with the Alexa-enabled Sonos device the volume does duck, however, due to the reasons above I’d prefer to use my Echo Dot. Is there any chance Sonos can adjust the behaviour with ducking please (or at least give users the option) to support users like me?

1
Corry P
9 months ago
Jasvans
JasvansAvid Contributor I
asked in Amazon Alexa and Sonos

Sonos Amp + 3rd party in celling speaker with Alex

I have a Question to ask , one of my customer has bought Sonos Amp with some 3rd party in celling speaker, now he is asking can we connect Alex to Sonos Amp if yes ? then how and if no then why.  Kindly request can anyone please help with this query. Thanks !!!  

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G
4 months ago
Y
YebstoneContributor I
posted in Amazon Alexa and Sonos

sonos 1 disconnecting

Why does my Sonos one keep disconnecting?

2
controlav
9 months ago
S
ShinerContributor I
posted in Amazon Alexa and Sonos

Alexa doesn't launch Spotify on my Move. Spotity works from Sonos app and Alexa app

‘Alexa, play Neil Young on Spotify’‘Spotify isn’t setup, please setup account authorization’ (or similar words ;))Q - Does Spotify work from Spotify app?  YesQ - Does Spotify work from Alexa app? YesQ- Does Spotify work from Sonos app? YesQ - Have I disabled and removed connection/authorization from Alexa to Sonos, and reconnected? YesQ - Have I disabled and removed connection/authorization from Alexa to Spotify, and reconnected? Yes (probably not related, as Spotify works from within Alexa app).Q - Have I disabled and removed connection/authorization from Sonos to Alexa, and reconnected?  YesHelp is much appreciated.

1
UKMedia
1 year ago
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mx6Contributor I
asked in Amazon Alexa and Sonos

Alexa cutting beginning off of song

Alexa will talk over the first few seconds of the song with name and artist of the song when requesting to play a song.  I’ve looked all over for a fix and cannot find anything.  Can someone please address this?

2
M
1 year ago
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Bagger56Contributor I
asked in Amazon Alexa and Sonos

alexa voice will not load on devices

I have. 5 Sonos One devices around the house.  They suddenly all showed offline.  After trying a number of things, I ended up completely eliminating all devices from Alexa, disabled the Sonos skill, hard reset every Sonos. I confirmed that there were not Sonos devices or groups set up in Alexa.All of my Sonos devices are back online.  I have linked music services and they all operate. Or rectory through the Sonos app.  HOWEVER, Alexa Voice will not activate on any of the devices.  When I choose the device, then log in to Amazon, it attempts to load voice on the device.  This is where it stops.  I get an error that says “!  There was a Problem”.   help?

1
UKMedia
4 months ago

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