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Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 4,712 Topics
  • 26,332 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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New to Sonos or Alexa? How to set up

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4712 Topics

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LozbozEnthusiast II
posted in Amazon Alexa and Sonos

Sonos One Reviews are starting to appear... 'Good hardware.. buggy software'. What a surprise !!

The first few reviews of the Sonos One are emerging. https://www.engadget.com/2017/10/18/sonos-one-review/ [i]Unfortunately, there were a few times I ran into some strange and frustrating bugs -- the speaker wasn't recognizing that it was playing music, so "pause" or "next track" requests didn't work. Amazon Music also occasionally got confused and told me it was playing on another device so it couldn't play on the speaker I asked for.[/i] https://www.theverge.com/circuitbreaker/2017/10/18/16490866/sonos-one-speaker-review-alexa [i]The process of enabling Alexa was a different matter and left me, a tech reviewer, feeling pretty stupid. Alexa could answer general questions and control my smart lights just fine within minutes, but would give me a “Something went wrong” error when I asked for music (or podcasts) with voice commands.[/i] https://www.wired.com/story/review-sonos-one/ [i]Once you get things humming, the limitations of the voice controls become clear pret

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K
4 years ago
MadMonkey71
MadMonkey71Contributor II
asked in Amazon Alexa and Sonos

SONOS One play Deezer?

Will Sonos One play my Deezer songs / playlists? Assume this would then work with my groups...

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MikeV
4 years ago
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alan.poulainContributor I
asked in Amazon Alexa and Sonos

Sonos One & Alexa briefing

Anyone else had a problem asking Alexa to play their briefing on Sonos One and although saying it would no sound

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MikeV
4 years ago
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JohnWDContributor I
asked in Amazon Alexa and Sonos

Sonos One Alexa trigger word

My shiny Sonos One arrived today and it all setup fine but for my Echo devices I use the trigger word “Echo”. However, I can’t see anywhere in the Alexa setup to change the trigger word to “Echo”. Am I doing something silly?

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G
4 years ago
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duncan3dcContributor I
posted in Amazon Alexa and Sonos

Device/Room name clashes

If your Echo devices are named the same as your Sonos devices then you won't be able to use the Sonos devices. For example I had a Doc called "Bedroom", and the app would not discover my Sonos speaker called "Bedroom". I think the Alexa App should provide some indication of this, or maybe a warning during discovery

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D
4 years ago
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IssiemcContributor I
posted in Amazon Alexa and Sonos

Sonos only playing through ALEXA !

I have connected Sonos & Echo Dot, but when I ask Alexa to play through Sonos1, as this morning I asked Alexa to play Radio Lancashire, It came back with playing Radio Lancashire from Caths Tunein and plays on tinny-sounding DOT ! I Can I only listen to the radio by my Sonos app on my phone app? I do not have a Sonos to dot cable could this be the reason it plays on Alexa? yet it is picking up the radio from the DOT....Do I need to connect a cable?

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4 years ago
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User402406Trending Lyricist I
posted in Amazon Alexa and Sonos

More trouble than it’s with so far

Alexa update has made my sonos worse

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R
4 years ago
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nikfulContributor I
asked in Amazon Alexa and Sonos

Group volume control

I have three zones in my house. Kitchen, den, and living room. When we listen to music which is 80% of our use, the 3 zones are always in a group. The only time they are not grouped is when we watch TV in the living room. When grouped I have the volume of each zone balanced for constant sound throughout the house. Reading through the Alexa commands it appears that when a I want raise or lower the volume of my whole house music group I will have to command each zone individually.? I believe that you cannot group or ungroup zones via Alexa, but not having a master volume control for a group seems like a major oversight.

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N
4 years ago
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marycul22Contributor I
asked in Amazon Alexa and Sonos

No music coming from alexa

I added my new sonos one and alexa - i've enabled skills - when i ask it to play music, it says it is going to ... then nothing happens... help :)

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N
4 years ago
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User455494Contributor I
asked in Amazon Alexa and Sonos

Music will not play via Sonos, only Echo Dot

Hi, I have a number of play 1 speakers in 5 rooms and in each one I also have an echo dot. I have linked the account successfully and can discover the Sonos speakers in Alexa app. The speakers are named with the room and the dots named [room name] echo dot. However when I say "Alexa play radio 1 in [room name]" it always plays via the echo dot, not sonos. How can I make it always play via Sonos?

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Airgetlam
4 years ago
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russell22Contributor I
asked in Amazon Alexa and Sonos

Alexa - sonos Setup

I have successfully logged in and linked both my Amazon account and Sonos account, added the Sonos skill to Alexa. Aleax wont discover any of my Sonos speakers .. just says there has been an error discovering your devices

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S
4 years ago
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MaguBContributor I
asked in Amazon Alexa and Sonos

Can't get Alexa to stream content

Hi all, just got my new Sonos One. Never owned any Sonos product before. Loving the sound quality. Setup was pretty straightforward, including linking with Alexa. I understand full Spotify support (i.e. voice control to let's say ask for specific tune) is not yet available but I thought some commands such as 'skip track' or 'pause' should be already available. Also, every skills that involve streaming content (for example the news flash brief or TED talks) don't seem to be working. Alexa finds the content quickly and appropriately, but once the streaming of the content is supposed to start, it goes silent. I tried the usual basic troubleshooting but no joy. Is it related to the One specifically? any suggestions? thanks!

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Airgetlam
4 years ago
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DenzleListener
asked in Amazon Alexa and Sonos

Sonos one, great disappointment

My new Sonos One with Alexa arrived today, what can I say other than I’m greatly disappointed. I can’t get Alexa to play anything off either my Spotify or Deezer accounts, I wanted to create a stereo pair with an existing play one..... it won’t do that either, apparently I can only do it with another Sonos One. So why would I want 2 speakers, both with Alexa in the same room. I’ve always held Sonos in high regard but I feel as if I’ve been conned into buying a product that doesn’t do what I was led to believe it would. Very disappointed ?

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4 years ago
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Timpan1Enthusiast I
posted in Amazon Alexa and Sonos

Is 'voice' simply a gimmick

This is a serious question and I ask it for this reason. I have been collecting music for the last 40 years, so my library is pretty extensive. I cannot begin to remember a fraction of titles from my music collection without scrolling through the folders in my digital library. If then I'm using the Sonos app on my phone to scroll through the library, why would I need/want to use something like Alexa to play the tracks I select. Surely at this point it would be much easier to select the tracks and play them straight from the Sonos app. Perhaps I'm missing something?

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K
4 years ago
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DiverHPTrending Lyricist I
asked in Amazon Alexa and Sonos

Sonos One - Alexa Setup for the UK

After a bit of playing around, I managed to setup my new Sonos One to be part of both my current Sonos system as well as Alexa (I already have several Amazon Alexa devices). Much of the setup needs to be done in the Amazon Alexa App for things like TimeZone, Location, Metric Units etc. There are still a couple of things that it'd be good to see if it's possible to fix... 1) All the other Alexa-enabled devices have the same British accented voice. The Sonos One has a North American accent. Can this be changed ? 2) Asking Alexa to play things (and other requests) is noticeably slower on the Sonos One than my other Echo and Echo Dots. Is there a difference in how or where the speech is processed ?

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D
4 years ago
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TerrierLContributor I
asked in Amazon Alexa and Sonos

Sonos One NAS Integration

Will the new Sonos One stream music directly from a NAS device on the same network?

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T
4 years ago
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bruce1Avid Contributor I
posted in Amazon Alexa and Sonos

Sonos one

Could anyone answer this, if you have the Sonos one can you ask it to play music on a play 5 for example, I have set up the Sonos skill in Alexa , I suppose my question does Alexa on Sonos one control only that Sonos one or can you ask it to play music on a different not Sonos one device Thanks Bruce

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Stuart_W
4 years ago
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bemplummerContributor I
posted in Amazon Alexa and Sonos

Plays one song on Sonos when I ask Alexa to play music -then stops

so now I have both echo dots playing through both my sonos - one in bedroom and one in kitchen - however when I ask Alexa - play rock music on bedroom - one song gets played then the music stops - when I say Alexa pause music - Alexa skip to next song - the volume goes down (ducking) then after a few seconds goes up again - it only plays one song :? and then stops? any idea what I am doing wrong on setup? thanks :?:?:?:?

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B
4 years ago
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KSonosAvid Contributor I
asked in Amazon Alexa and Sonos

Controlling Amazon Music via Sonos App

Can you control Amazon Music songs that are playing via your Sonos system, in the Sonos app? I've got a Connect Amp which plays via ceiling speakers in my kitchen. This zone is named "Kitchen". I can ask Alexa to play Jack Johnson in the Kitchen, and she will play Jack Johnson music from Amazon Music, in the Kitchen zone. Great. However, I find the volume controls to not be so good via voice, so would rather open the app, and adjust the volume that way. However, my app defaults to "Garage" as the last zone its showing (as that's the last zone I was using I think). I click on that at the bottom, check "Kitchen", uncheck "Garage" (and on that screen it shows there is music playing in the Kitchen and its Jack Johnson via Amazon Music), but then when I hit DONE, it should show me the screen that has the music sliders, play button, next button, and at the bottom it shows the zone. It is still on Garage. But that's not the zone I'm trying to control. Long story short, I sim

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K
4 years ago
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ryteeeContributor I
asked in Amazon Alexa and Sonos

Set up Sonos One with Alexa

I've followed the set up connected both accounts as described, alexa responds to questions but when i ask to play music/radio etc she says its playing but no sound. i've also found she thinks shes in USA even though i've set all the devices to europe/london summer time.

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R
4 years ago
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jonnypolite1Contributor I
asked in Amazon Alexa and Sonos

New Sonos One with Alexa: Can it pair with an existing Play: 1?

If I buy a new Sonos 1 with Alexa capability/mic, will it be able to pair with my Sonos 1 without Alexa for stereo?

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N
4 years ago
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DayleyHomeContributor I
asked in Amazon Alexa and Sonos

Alexa and Sonos together?

I can't get Alexa to successfully play a playlist on Sonos. I have set up everything and can play songs on Sonos. However, beyond that, Alexa is not doing anything to control my Sonos configuration. It only plays the first song in the playlist. It can't play any local songs (in Sonos) - only songs that are either in Amazon Unlimited or in the Amazon music folders online. Once playing a song, Alexa will not let me control the Sonos playlist either. It keeps telling me that it can only do that if I am playing something in Sonos (which I am). I say "stop..." and it just keeps going.

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jgatie
4 years ago
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KW StarlingContributor I
asked in Amazon Alexa and Sonos

Can't get Echo to work with my Play 5s

I have two Play 5s paired as a stereo pair named "Lounge". All Sonos apps running on my Mac devices were upgraded to 8.1 this weekend. I received a new Echo Dot two days ago. I've set it up with both the Sonos and Spotify skills. I've also set Spotify as my default music library. Commands like "Alexa, play coffee table jazz" gets the immediate response "Playing coffee table jazz from Spotify", work perfectly and music will play from the Dot speaker. However "Alexa, play coffee table jazz in the lounge" gives response "I don't see the playlist coffee table jazz in your music library. If I change the command to "Alexa, play coffee table jazz from Spotify in the lounge" the response becomes "Spotify is not connected on this device"! Alternatively, "Alexa, play coffee table jazz from Spotify" does get the positive response "Playing coffee table jazz from Spotify" as before. Ergo, Spotify isn't the problem, and if I switch the source to TuneIn radio, that also works perfectly throug

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jgatie
4 years ago
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NICK RAContributor I
asked in Amazon Alexa and Sonos

Sonos 1 with alexa

I have 4 sonos 1 a 3 and a 5 I want to get the sonos I with Alexa but want to know if you can use iTunes for commands . All my music is on iTunes.

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Stuart_W
4 years ago
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PawseypieContributor I
posted in Amazon Alexa and Sonos

Discount voucher for Echo

Hi How do I get the discount voucher for the Echo?

0
P
4 years ago

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