Amazon Alexa and Sonos

Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.

  • 3,075 Topics
  • 24,134 Replies
Ryan S
Ryan S
started this topic

Alexa and Sonos Megathread

Since the first introduction in October 2017, we've been hard at work with the Amazon Alexa team to improve the Sonos skill and Alexa-enable...
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Edward R
Edward R
started this topic

Resolving (the majority of) Issues with Alexa on Sonos

This thread is intended to help get you going if you get stuck setting up Alexa with Sonos, or if you have run into any errors. The setup pr...
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Ryan S
Ryan S
started this topic

Alexa + Sonos: How it Works

So you’ve read all about Amazon Alexa working with Sonos and you want to know more. Here’s a rundown of how the integration works. Your A...
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3075 Topics

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deroContributor II
asked in Amazon Alexa and Sonos

Alexa not controlling entire group

I have an ArcSub2Ones HT setup and a separate Five, combined in an Alexa group.When the group is playing and I ask Alexa in the Arc to increase the volume, it doesn’t apply it to the Five. How can I fix that?

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Sotiris C.
1 year ago
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Derek SmithContributor I
asked in Amazon Alexa and Sonos

Spotify/Radio requests via Echo+ plays on my Beam

I have an Echo+ in my Kitchen and a Beam in my front room. Anytime I asked the Echo+ to play music it defaults to playing on my Beam. It used to be intermittent but happens every time now. It's the same for both Radio & Spotify 

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UKMedia
1 year ago
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jkl2337Contributor I
asked in Amazon Alexa and Sonos

Easily switch music between alexa and sonos speakers

We currently have our Alexa paired to our sonos speaker. We want the option to just play thru the Alexa speaker from time to time. The only option i see is completely removing the pairing all together.Any suggestions?

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Jamie A
1 year ago
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Rwhitaker51Contributor I
asked in Amazon Alexa and Sonos

Alexa

I’ve connected Alexa and Alexa speaks through my Beam. Yet when I ask Alexa to play my music it says I need to connect. 

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Ken_Griffiths
1 year ago
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Nephets34Contributor I
asked in Amazon Alexa and Sonos

alexa on move

I recently inistalled Amazon music for apple . Then reinstalled Amazon as didn’t like apple.I have re enabled  Amazon alexa she responds but doesn’t play .what can be done 

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melvimbe
1 year ago
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Bragnir BerroaContributor I
posted in Amazon Alexa and Sonos

changing language for talking to alexa

changing language for talking to alexa, how to changing language to communicate with Alexa 

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Airgetlam
1 year ago
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BlackMesaUKContributor I
posted in Amazon Alexa and Sonos

Feature Request: Separate Minimum Volume for (Alexa) Voice Assist

Hi,I’ve just purchased a Beam (Gen2) and Sub Mini only to find that the Alexa voice assistant is unusable.  It’s far to low in volume to be heard when I have the TV (via eARC) at a reasonable level.  The only way I can hear what Alexa is saying is to turn up the volume so loud that it’s then inappropriate.  The volume differential is between the TV output and Alexa is massive!Very surprised and also disappointed, as I had hoped to make extensive use of Alexa since it’s marketed so heavily, but is unusable (for me) in its current state.  While a relatively small issue, had I have known I would have not purchased. 🙁 Thanks.

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Corry P
1 year ago
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Vedub18TContributor I
asked in Amazon Alexa and Sonos

Sonos Beam with Alexa on an enterprise network....

Has anyone had any luck with this?  Everything works as it should except the alexa functionality.

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Corry P
1 year ago
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veldyContributor I
asked in Amazon Alexa and Sonos

Streaming music through amazon alexa on my sonos move speaker

i can't stream music from global player with amazon alexa on my sonos move can anyone help

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G
1 year ago
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Barnsey58Contributor I
asked in Amazon Alexa and Sonos

new update

After update ,Alexa does not work and sonos will not play music through the app

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G
1 year ago
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pjstingrayContributor I
asked in Amazon Alexa and Sonos

Sound not reverting to TV after using Alexa

After using Alexa on my Arc the sound does not revert to TV - can anyone suggest a fix please? 

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G
1 year ago
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dishahdadpuriContributor I
asked in Amazon Alexa and Sonos

Sonos One - Cannot Add Amazon Alexa Voice Service Error "There was a problem adding Alexa"

Was working fine till yesterday. Have followed all instructions and tips on this community plus others. Still cannot make it work. On Alexa app shows device as offline when it is not. Help?  :-(

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UKMedia
1 year ago
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polarbear_edContributor I
posted in Amazon Alexa and Sonos

Alexa Volume Issue on Beam [FIX]

Hey all! I thought I’d share my insight into the Alexa/VA volume issue on Beam – at least for me.  Today I noticed the volume on Alexa was disproportionately LOW to the volume output for TV/Music sources. It was so low it was unusable without setting the TV audio so loud it was blasting out. Since last week, I’ve been using the included HDMI → optical adapter from Sonos which I plug into a 2013 Samsung TV. It’s the only way I can get 5.1 in the form of DTS. As using optical removes my volume controls and flashes up an annoying prompt on the TV to control the device directly, I’ve gone into the Samsung TV settings to activate Samsung’s IR blaster (which I haven’t actually got), so that the TV ‘thinks’ to output volume commands received to the IR cable output –– and then I’ve gotten the Beam to learn the TV remote control IR to control the volume –– less than ideal. I thought the issue might be related to the Alexa Assistant volume being directly linked to the Sonos output volume – 10% o

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Corry P
1 year ago
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KelleygirlContributor I
asked in Amazon Alexa and Sonos

pairing alexa to beam

How do you pair Alexa with the beam

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jgatie
1 year ago
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AaronWaguespackContributor I
posted in Amazon Alexa and Sonos

Can’t get Alexa Announcements to work on my new Sonos One

Bought a Sonos One and connected it to my old 2x Sonos plays.I did this to set up Alexa routines for my daughter.While I have been able to get music to play out the speakers from a routine,I cannot get it to do an Announcement through any of the speakers from a routine.When I press play on the routine it says “Now playing you routine” but no sound is played.I have reset the speaker, removed the Alexa app, re installed it re connected it to the Sonos app but it still did not work.There is a post on the Sonos community talking about this from a couple of months ago but it seems like it is working for some and not others.I was hoping someone here might have some thoughts on getting this to work.

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Corry P
1 year ago
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enoemosContributor I
asked in Amazon Alexa and Sonos

BBC Sounds

After moving house and setting up my speaker again six months ago I lost the ability to ask Alexa to play BBC sounds. I have tried using Alexa, Google and Sonos voice assistants but nothing works. I'm currently using Google which always defaults to try and play it through Tune In radio which doesn't work with the app on my phone and still tries to use it even with the app uninstalled on my phone! It's incredibly frustrating as this was all I really used the speaker for.

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Corry P
1 year ago
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ShelamacContributor I
posted in Amazon Alexa and Sonos

find my phone

Why is this suddenly not available in this country 

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jgatie
1 year ago
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Simon_140Contributor I
asked in Amazon Alexa and Sonos

Alexa on Arc goes quiet for too long after asking a question

I have an Arc set up with two One surrounds and not long ago (I can’t pinpoint exactly when) it started taking at least ten seconds for the volume to go back up after asking Alexa something and the answer finishing, or if it thinks it hears the wake word it will stay quiet for far too long. Any ideas would be much appreciated, as it’s really annoying. I don’t have ‘follow-up mode’ enabled as it’s ‘disabled when using Wi-Fi connected speaker’ according to the Alexa app.

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Sotiris C.
1 year ago
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PaladinoContributor I
asked in Amazon Alexa and Sonos

alexa voice service does not appear on sonos app

Alexa voice service is not available on sonos voice service. What can I do to solve this?Tks

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jgatie
1 year ago
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Fremex78Contributor I
asked in Amazon Alexa and Sonos

Alexa Sonos Skill in spain

I used to control my Sonos system in the UK with Alexa. Now I have moved to Spain, I tried to enable the Sonos Alexa skill but it tells me it is not available in my region.  Most posts I am reading here at over 4year old - is it still not available? How weird, Wi-Fi in Spain is the same as in the UK. Any solution? 

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Mr. T
1 year ago
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Disappointed userContributor I
asked in Amazon Alexa and Sonos

Disappointed User

I have three Sonos One Speakers with Alexa installed I have been using all three for over 3 years they were doing very well happy with sound and quality of the system About 6 months ago the speakers all were updated with the latest firmware and know They will not work correctly. Ask Alexa to play music (Pandora, Xm Radio or Amazon) plays one song and then stops Alexa will not stop playing xm radio shows once it starts playing This has become frustrating and a problem with meIS THERE A FIX FOR THIS AS THIS IS ISSUE…….  

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Corry P
1 year ago
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DballContributor I
asked in Amazon Alexa and Sonos

chime for Blink doorbell

I’ve set up my Blink doorbell through Alexa and have announcements on but I’m not hearing a chime when the doorbell rings. Any suggestions? 

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Jamie A
1 year ago
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Andy4883Contributor I
asked in Amazon Alexa and Sonos

sonos 5 alexa setup

Hi there. sorry this is a question you probably always here and fed up of answering but…. How do I get Alexa on my Sonos 5 ? Do I need to add a Alexa dot ( or echo or something in that range) and is it as simple as plug it in the back of the 5 and obviously download the app to my iPhone.  thanks

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jgatie
1 year ago
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YNWA_KaiserTrending Lyricist I
asked in Amazon Alexa and Sonos

Sonos One not playing music to voice requests but other commands all work. Music OK via app

Ive got One, Beam and Arc. The One doesnt respond for up to a minute when I ask it to play something. (it says “playing Queen on Apple Music” …. then nothing).  If I pair it with the Beam or the Arc it works perfectly and plays at once.  If I play via the app to the One it works fine.   I have moved to another network (different house ) and its the same.  I have rebootedand updated firmware.  Same.

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UKMedia
1 year ago
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Jake046Contributor I
asked in Amazon Alexa and Sonos

alexa assistant answers, but wont play Amazon music

Alexa answers my request, for example “Alexa play Imelda May”  she then says the normal “shuffling sons by Imelda May”   - But then nothing.  My other echo devices work fine. Sonos One Gen 2 

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Corry P
1 year ago
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