Best answer by Ryan S
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How to activate Alexa mics on Sonos One surrounds?
I have a Beam with two Sonos One surrounds, and it's my understanding that the mics on the Sonos Ones are by default OFF, and that the Beam is the only one with mic input for Alexa. Is there a way to turn on the mics on the Ones? I ask because I'm usually closer to the Ones than the Beam when using Alexa, and Alexa on the Beam usually has trouble hearing me (I usually have to yell). Thanks!
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I have exactly the same issue with my setup of sonos ones & beam- very frustrating!! Can anyone confirm if this is still an issue for them? and what are sonos doing to try and solve this issue?
Have you accidentally disabled the mic on the Beam?
Why is this still an issue? Also my beam does not pick up my voice at all for Alexa when the Sonos ones are connected a sourround. - even when the tv is muted!! The beam will not activate Alexa
After weeks of reading about sonos,s all singing, all dancing useability not one reviewer or sonos mentioned not being able to use alexa on sonos's one,s used as surround. It,s not what they tell you that counts, it,s what they Don,t.
I Have the same problem, whats the point having something that doesnt work properly
Hi all,
It’s totally a work around solution and I think sonos really need to be able to enable those speakers on the one’s even when connected to Beam
But I have a good setup in my home that works just wall with little added cost: Iv’e setup an alexa echo dot in my living room right next to the sitting area and configured it main speaker as the living room surround (beam+2 ones) and its working as expected as a microphone only and all the voice output.
not official but working way better than screaming around the house for “next song”.
This is so freaking stupid. I’m tired of yelling over the tv which is not even turned up loud in order for Alexa to hear me…
Sonos please allow me to use whichever mics I prefer…...
Another frustrated and dismayed user here. It does explain why they don’t advertise a Beam and 2x Ones bundle, only the Beam and 2 x One SL.
Please look into what seems like a fairly simple logic update, or even an option with some limitations if necessary.
Yes, Sonos, add this, I cannot shout all the time. It just doesn't work.
Add me to the list of customers who what this ability enabled! I just purchased another set of Ones to add as surrounds to have extra Alexa capabilities. I was fine with having Play:1s but the wifey wanted an Alexa device closer to her. I figured I would replace the Play:1s with Ones since I have that set up with my Playbar. To my surprise it’s disabled with the Beam. Please come up with a software update!
Userlevel 7
+17
I am a Google Assistant user (on a Beam, setup with One’s as surrounds) and have no Alexa experience, but it does seem odd to me that Beam-users should have to shout at their Beam to have Alexa work. With GA this has never happened to me. With some issues I have had it has helped to uninstall GA from Sonos and then reinstall it. Would this not also work on Alexa?
I spend half day trying to enable Alexa with Sonos 1 when setup in 5.1 and was not able to do it as the link to Alexa is lost as soon as you configure the play ones from stand alone to 5.1. This is very frustrating as I bought them for this purpose replacing 2xPlay 5 that i am using stand alone in another room. Please SONOS fix this setup issue. I do not want to add another Echo for this purpose. Thank you
Please fix this! Please enable alexa mics on Play Ones surrounds
I've the same problem. So please take a look and fix this damn thing!
I’d love to have an update on this from the Sonos team. We want to use our surround Ones the way we want.
Please allow us to use the mic and have Alexa function on the surrounds. This has been a request from many people on this thread. It seems like a common need and should be a reasonable request to the dev team.
Very frustrating at the moment since the mic on the Beam sucks!
Any progress on this problem. It seems there is a lot of people who could benefit from this functionality. My partner who was sceptical about this setup from the beginning is about fed up with having to yell at across the room all of the time. Please allow the this
You could get an Echo Dot or Google Mini to avoid the need to yell. (Or possibly just an Echo Input, although I have not yet looked into those.)
Any progress on this problem. It seems there is a lot of people who could benefit from this functionality. My partner who was sceptical about this setup from the beginning is about fed up with having to yell at across the room all of the time. Please allow the this function!
Userlevel 7
+20
I once purchased the Beam and Sub, had nothing but problems with it, returned them. Kept the Sonos ones, but now having the mic problem, just stopped working and yes I did disable sonos and re-enable it in my skills and yesi tried to turn on the mic, still not working. I am now replacing all sonos components and will never have another sonos device in my house and I will never recommend sonos to anyone wanting he experience sonospromises, but never delivers.
If you still have the Sonos One’s, can you open the Sonos App>Settings>Services>Voice Services>Amazon Alexa and ensure that they are listed as enabled.
I once purchased the Beam and Sub, had nothing but problems with it, returned them. Kept the Sonos ones, but now having the mic problem, just stopped working and yes I did disable sonos and re-enable it in my skills and yes i tried to turn on the mic, still not working. I am now replacing all sonos components and will never have another sonos device in my house and I will never recommend sonos to anyone wanting he experience sonos promises, but never delivers.
Has there been any progress on this? Any forward looking statements from Sonos? I wouldn’t have purchased One’s as my surrounds had I known about this limitation.
At the very least I’d like to be able to choose which mic is in use on a 5.1 setup. My rear right one is in a much better place to hear me. I may end up installing another dot, which is insane.
At the very least I’d like to be able to choose which mic is in use on a 5.1 setup. My rear right one is in a much better place to hear me. I may end up installing another dot, which is insane.
Nothing is clear, please Sonos, provide an answer! Either this is technically not feasible and explain why, or please add this features that everybody having one Beam and 2 Ones as surround want to see implemented!
Thank's!
Your answer is on the very first page, marked as the best answer.
What should we do to get an answer from Sonos?
Nothing is clear, please Sonos, provide an answer! Either this is technically not feasible and explain why, or please add this features that everybody having one Beam and 2 Ones as surround want to see implemented!
Thank's!
Nothing is clear, please Sonos, provide an answer! Either this is technically not feasible and explain why, or please add this features that everybody having one Beam and 2 Ones as surround want to see implemented!
Thank's!
I live in a big studio apartment and the beam mic doesn’t always pick up my voice bc it’s over by the tv. There’s a Sonos one right next to my bed that I wish I could use to control Alexa instead of yelling across the room. Pls give this control back to the user! Thanks.
This still seems to be blocked even with the roll out of Google Assistant. Please give us the option to enable the mic on our one surrounds when paired with the beam. It's the reason I got the setup, and in already tired of yelling at it across the room.
I've come to realise of the many reasons to buy Sonos, Alexa integration is most definitely not one of them.
I can see where you are coming from and I don't have the Beam so can't really comment on the specific product but I find Voice Control of the Sonos system overall to be great and something I wouldn't want to lose.
I think if viewed as an added bonus feature I'd agree though if Alexa integration is an important factor I feel there are technically (though may be not aesthetically) better ways of achieving voice controlled audio systems.
For me it was a significant part of my decision making process when getting my Beam and Ones surround system so my non-technical other half could access streaming music playback easily.
The frustrations I mentioned above combined with the quite frankly stupid inability to set a static Alexa Voice volume instead of it raising with the general volume (don't even mention the awful relentless confirmation 'BONG'), are quite literally a turn off for me and my family I'm afraid.
Userlevel 7
+20
I've come to realise of the many reasons to buy Sonos, Alexa integration is most definitely not one of them.
I can see where you are coming from and I don't have the Beam so can't really comment on the specific product but I find Voice Control of the Sonos system overall to be great and something I wouldn't want to lose.
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