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  • 24 March 2019
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My Sonos would not stream amazon music as said sonos offline. So i then de authorised it on the alexa app in the hope of re authorizing it. I now cannot find how to recoonect sonos to my alexa app
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Best answer by UKMedia 26 March 2019, 08:47

When shown offline, it normally means that either it has lost internet connection. Please power down the Sonos device for 10 secs and then switch back on. Open the Alexa app>Smart Home and Discover devices, if still not resolved using the web version of the Alexa App can sometimes resolve (https://alexa.amazon.co.uk or https://alexa.amazon.com)
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When shown offline, it normally means that either it has lost internet connection. Please power down the Sonos device for 10 secs and then switch back on. Open the Alexa app>Smart Home and Discover devices, if still not resolved using the web version of the Alexa App can sometimes resolve (https://alexa.amazon.co.uk or https://alexa.amazon.com)