Have to say Alexa twice on the new Sonos One

  • 25 October 2017
  • 2 replies
  • 240 views

The new Sonos One does not recognize saying Alexa the first time (regardless of the distance of music volume). However when I say Alexa the second time it recognizes right away.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

I have the same problem. Have to say Alexa twice for it to respond. It's annoying. Can it be fixed?
same here. I own both the Echo and Sonos 1 and its very dissapointing so far. The Echo is extremely responsive with the wake word Alexa, whereas the sonos I have to say Alexa between 2-3 times for it to "wake up". Hopefully sonos is able to fix this issue in an update or I will be returning it for another echo.