Echo Issue only plays current song in queue

  • 20 October 2017
  • 1 reply
  • 142 views

My echo will only open Sonos and play the current song in the queue. For example, if I ask Alexa to play Bruce spingsteen in the living room, the only song that will play is the current song in the Spotify queue..

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1 reply

Userlevel 7
Badge +19
Hi there, izworski:

Thanks for reaching out and welcome to the Community. Would you mind starting us off with a diagnostic report? This will give us helpful information about the errors you are getting. Be sure to reply with the seven-digit confirmation number it gives at the end.

Also, you may want to try rebooting your Sonos speakers, disabling and re-enabling the Sonos skill in the Alexa app then rediscover your devices. Some customers have had better experiences after trying those steps out.