I have 8 Sonos AMP, 1 Sonos Playbar, and 1 Sonos Move. The AMPs and the Playbar are connected to a Sonos Bridge, which is itself hardwired to the router.
In the Alexa mobile app, the 8 AMP each have a duplicate entry of the form “[AMP name] TV”
This is creating confusion for Alexa voice control.
Deleting the duplicate “TV” devices from the Alexa mobile app works for a period of time, but they later reappear.
Powering down everything and rebooting everything does not help. The duplicate devices reappear.
[Disabling the devices in Alexa doesn't seem to solve the confusion issue, but I recognize that’s not a Sonos issue and not a topic for this forum,]
I would like to not have the diupliate entries in the Alexa app.
Best answer by Xander P
The [Amp] TV devices that you’re seeing in the Alexa app are used to allow voice control of a TV connected to the Sonos Amp, via CEC commands - for example if you have a TV connected to an Amp in the Living Room, saying “Alexa, turn the Living Room TV on" would cause the Amp to send a “power on" CEC message, through the HDMI-ARC port and to the TV, waking it up (if the TV supports this function).
What kind of confusion is this causing for the Alexa system? If you have “TV" in any of the Sonos room names, it may help to change it, however if you can provide more details about the issue we’ll have a better idea of how we can help :)