I purchased my third Sonos One over the holidays to add to my office. It's been a nightmare getting this set up with Amazon Alexa. It seems the problem is in the discovery phase - Alexa doesn’t locate the Sonos. However, in the Alexa app, unlike my existing Sonos One which is depicted by a speaker icon, the new Sonos One is being represented by a wifi icon and not the speaker icon, which I’m thinking is the source of my troubles. I have been fiddling with it for several hours but can’t get it to work. Anyone run into this before?
This was a refurb bought directly from Sonos, and I’m wondering if it's got issues. It is running 13.4.1
I’ve attached a screenshot showing the icon representing the new Sonos. I appreciate any help!
Best answer by boylermanView original