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Can't add Sonos Arc as controlling Alexa speaker

  • 9 June 2020
  • 3 replies
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I tried to add the Arc with Alexa enabled into a smart home group. Unfortunately it does not show up in the list for the selection there. In the list of alexa devices the Arc is visible.

 

Is this a zero day bug or some design issue?

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Best answer by Ryan S 10 June 2020, 01:24

Hey Seeky, the Arc will be able to be added as the Alexa enabled device for group in the Alexa app. It’s currently still being rolled out though, so just give it a few days and try adding it again. Technically, the Arc isn’t released until tomorrow, and these updates are cloud based, rolling out to all systems automatically.

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Userlevel 4
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Nobody? Does it work for you guys?

Userlevel 7
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Hey Seeky, the Arc will be able to be added as the Alexa enabled device for group in the Alexa app. It’s currently still being rolled out though, so just give it a few days and try adding it again. Technically, the Arc isn’t released until tomorrow, and these updates are cloud based, rolling out to all systems automatically.

Userlevel 4
Badge +5

Hey Seeky, the Arc will be able to be added as the Alexa enabled device for group in the Alexa app. It’s currently still being rolled out though, so just give it a few days and try adding it again. Technically, the Arc isn’t released until tomorrow, and these updates are cloud based, rolling out to all systems automatically.


Ohh okay, I understand. Amazon doesn’t know the product yet ;-)

Thanks for making this clear.

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