Recently purchased an Echo Show for the kitchen. Already had a Beam 5.1 system in the kitchen/dining room with Alexa enabled. I have created a group in the Alexa app with the Show as the Echo device and Beam as the preferred speaker. Also turned off the mic on the Beam so it would not complete with the echo for commands. When I would say a command to the Show the Beam would not lower the volume.
Did some research and found out that since the the Beam had Alexa enabled the ducking would not work. So I disabled Alexa for the Beam in the Sonos app and deregistered it in the Alexa app for the Echo device. It still shows up as the preferred speaker in the kitchen group but still does not lower the volume when speaking to the Show while playing music.
Any suggestions would be appreciated.