Bad experience with Alexa Sonos integration

  • 21 October 2017
  • 2 replies

I was very excited for the integration and decided to buy one of the echo dots, but have been throughly disappointed so far. The lack of ability to use all the premium services has been a big disappointment.
The other major issue in my mind is that the volume for every Sonos device playing music gets reduced when someone talks to Alexa. This is not a good feature in my mind. My kids where having fun playing with Alexa (not trying to change anything through Sonos but I couldn't listen to any of my zones in the house because every 10 seconds the volume level would change. The kids had taken the device to their bedroom but it completely ruined the experience. If I could have figured out how to completely disconnect my speakers from Alexa at that point I would have.

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2 replies

It's a beta skill, and betas are not for everyone. To remove the functionality,, simply disable the Sonos skill in the Alexa app.
thanks, I'm definitely interested in the functionality but not at this current stage. I hope it improves quickly.