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amazon and sonos


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I do not understand something.
I have sonos one.
I have amazon in Poland, paid version.
music is played back by the applications on your phone and computer.
I have combined applications with sonos - but I can not play because it does not work in my location !!! ---- yyyy .... I do not understand
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Best answer by UKMedia 14 June 2018, 12:31

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11 replies

Userlevel 7
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Sonos control via voice is currently only supported in:

USA
Canada
UK
Germany
Australia
New Zealand
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but I do not want to vote as if I want to play the music through the application and I can not.

and as I say to alexy, turn me on music ... with amazon it turns on and works - so the button is true
Userlevel 7
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Have you added your Amazon Music account as a Music Service:

https://support.sonos.com/s/article/2757?language=en_US
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jop ( yes)
Userlevel 7
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Can you please submit a diagnostic and post the number in this thread.
Userlevel 7
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Hey there, wojtas810. Thanks for posting and for reaching out to the Community. While I understand you are able to play Amazon through your Dot in Poland, it is not yet supported for voice control on Sonos. Should this change, be sure to keep a look out on the Community for an update from the team.

Thanks!
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well just no!!!
It's just the opposite.
Alexa in sonos one works perfectly.
Amazon musci does not work in the sonos application
Userlevel 7
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Can you please submit a diagnostic and post the number in this thread.
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this is number
1401220764
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and zero support
Userlevel 7
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If you are still in Poland, it's still not a supported location.