I have the sonos skill installed and it sees all of my zones. The issue I'm having is that I can ask alexa to "play music in the family room" and it will reply that it's starting a stream in the family room but nothing actually starts playing and the sonos app shows that there's nothing playing. I can then ask alexa to "play music in the kitchen" and it will first say "amazon music is already streaming in a different zone. Would you like to stream to the kitchen instead?" I can reply "yes" and she will reportedly start a stream in the kitchen but again nothing plays. I can then manually start playing something in the kitchen and I can get alexa to raise & lower the volume but if you ask her "what's playing in the kitchen?" she reports the wrong artist, presumably because she's looking at the "Amazon Music" stream that isn't actually playing anywhere.
Adding further to the mystery... If I drop a zone from the Alexa app and then rediscover it, I can get it to actually start a stream on that zone. It will play for about 15 minutes then all of the sudden it will stop playing and it goes back to the state above.
My running theory as to what's happening is that I also have a whole bunch of Philips Hue lights paired with Alexa and they have the same group names as my sonos zone names. I think this is confusing the sonos skill. I tried adding each sonos player to its respective group within the Alexa app but it just removes it from the group on save.
I really don't want to have to name my sonos zones something different then my lighting groups so hoping you guys can reproduce the issue and patch your skill.
Best answer by jgatie
At this time of the beta, you do need to name your Sonos devices differently. Personally, I name my lights as "living room lights" or "kitchen lights" and my Sonos as just "living room" or "kitchen". The beta is still evolving and whether this functionality is going to change, we will see.