Question

Alexa unable to control play 1

  • 5 November 2017
  • 0 replies
  • 207 views

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Since the last Sonos update I am unable to reliably control my Play 1 from an Echo Dot. I am finding that I can start playing music by voice command e.g. Alexa play Jamiroquai in the Kitchen, but I then can’t do anything and can’t stop it playing, change track etc...

I disabled the skill in the Alexa app and re-enabled but this didn’t seem to make a difference.

The issue seems to be related to how room groups work. If my rooms are ungrouped then I can play in Kitchen, Bedroom etc... but I can’t stop the music. If I group them then I can play and stop music but if then if I try and change track it starts playing the next track out of the echo dot and leaves the play 1’s playing the track they were already playing.

Is anyone else experiencing this and know of a fix?

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