Best answer by Mesberg
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Alexa only plays the queue on Sonos
Hi, I set up my bedroom Play1 tonight with an Echo Dot and followed all the directions. Currently, if I ask Alexa to play something specific, Sonos just kicks on and plays the current queue. If I clear the queue and try again, Alexa tells me that the Bedroom is not responding. I have also set up Amazon Music as the default service in Alexa and added it to my Sonos account. Am I missing something?
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Userlevel 7
+20
Try disabling Voice Control within the Android or iOS Sonos app Settings>Sonos 1 and then re-enable.
Cannot find that setting...
Userlevel 7
+20
In the Sonos app (Function is only available on Android or iOS not the PC version) open Settings>Room Settings and select your Sonos 1. At the top of the screen is a section labelled 'Voice Services', sign in to your Alexa account and you can select 'Remove'.
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