Alexa only partially controls tv, won't turn on or off but will launch apps and control tv

  • 16 April 2019
  • 0 replies

Was working for awhile, I made no changes, then suddenly when I would ask Alexa to turn on the tv I would get "I had trouble communicating with provider check your devices network connection and power supply."

Alexa works fine with pandora and other issues.

Its a 2018 Vizio E TV. I did a soft and hard reset on tv and have rebooted router. I disabled and renabled the Alexa Vizio skill and redide the TV alexa setup.

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