Hello there - I need help regarding my Sonos One and Sonos beam speakers with Alexa. When I ask Alexa a regular odd ball questions she responds just fine something like “how far is the moon” or “who won the game last night” - but when I tell her to go through my flash briefing she says “here’s your flash briefing” than crickets/nothing happens..... or something like “play John Mayer in Apple Music” and she responds “to do that, the skill needs to be activated in the Alexa app.” Or something of that nature. The thing is - all of these things are enabled and music/media accounts are all linked up. It was working properly before but now it doesn’t seem to work ever.
I even when as far as resetting all 4 of my speakers (One; 5, Beam, and play 1) and restoring factory defaults and re set up all of my speakers. I am definitely at a loss. Any help or feedback is definitely appreciated - sucks I paid this much money for speakers that the wireless “voice” functionality doesn’t work. Thanks all!
-Andrew