Alexa not appearing in services on the Sonos app

  • 27 May 2020
  • 1 reply

Alexa doesn’t appear on my services on the app. 

I have amazon music but no Alexa.


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1 reply

Hi @lucyaball, welcome to the Community. I understand that Alexa is not available for you. What country do you reside in, as in some countries Alexa is not available? 

We would like to have you submit a diagnostic of your system and reply back with the confirmation number. This will allow us to see how your system is functioning, and help provide a resolution.