Alexa lowering volume

  • 19 October 2017
  • 58 replies
  • 91970 views
Show first post
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

58 replies

M
Userlevel 2
Badge
Well Muti-room music using Echo devices Is here. It's been close to a year since the "beta" of Alexa support. I'm not sure why Sonos can't make the ducking feature configurable (default it to "use ducking" if you'd like) and let users control their experience.

But multi-room music using 3rd party speakers is not. Hence the need for the new Amazon multi-room music API.

OK I understand that, but Sonos could at least provide a control to disable the automatic ducking. That is probably one of the most annoying features of the Sonos Alexa skill and is a deal breaker for me.
C
Userlevel 2
I started this post when alexa was first realeased for Sonos and in seven months no one from sonos has posted any form of reply. The most sensible post so far is that in the sonos skill you can tag your speaker to a specific Alexa and it only drop the speaker, speakers that are connected.

Strangely the play bar and play bass and play ones on the tv do not drop the volume when you summon Alexa.... so it can be done.....

Sonos a response please....??
C
Same issue here, i have 4 Alexa devices in rhe house and when the kids talk to them the music in the living room is lowered! That is very annoying. Sonos: please sort this out as it is a really pointless Alexa skill at the moment.

Sonos, this is outright obnoxious that this still occurs. I have my Sonos Play 5 in my office. There are Echo Dots in the Kitchen and other places. Every time the kids talk to Alexa on any one of the dots anywhere in the house for any reason, it attenutates/lowers the volume in my office. They use the dots constantly for games, music, etc. I can't even listen to music with this obnoxious Sonos Alexa skill enabled!
C
Hello!

Can anyone confirm that the problem is solved?
bockersjv
Userlevel 7
Badge +21
Hello!

Can anyone confirm that the problem is solved?
Yes works well but you do have some set up work to do, have a read of this thread or the Sonos Announcement that tells you what you need to do in Alexa.
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/about-ducking-time-6806444/index2.html
C
Works also for me. ?
B
I deleted the Sonos in my office (from alexa) and the ducking stopped. Thanks for the advice!
L
I have 2x echo dot gen 2 and 1 gen 3. The two gen 2s drop the volume but the gen 3 seems not too
Terms & ConditionsCookie settings