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Alexa issues

  • 25 December 2018
  • 1 reply
  • 85 views

I bought a Sonos one for my girlfriend for Christmas, she has the alexa app and the sonos app on her phone (samsung S6) now, although alexa will answer dumb questions, you cant ask her to make a call or send a message, or play the best Christmas songs of all time for instance?
I was sold this product on the basis it did all, for £200 quid i expect it to, so where is she going wrong? Please help.
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Best answer by jgatie 25 December 2018, 17:57

As stated here

https://www.sonos.com/en-us/alexa-on-sonos

There are some functions a Sonos One cannot do.

Drop in, calling, and messaging are three of these functions.

You most certainly can tell it to play the best Christmas songs of all time, but you need to have a default music service set up. I just told her this exact command and she played a playlist from my Amazon Music account.
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1 reply

As stated here

https://www.sonos.com/en-us/alexa-on-sonos

There are some functions a Sonos One cannot do.

Drop in, calling, and messaging are three of these functions.

You most certainly can tell it to play the best Christmas songs of all time, but you need to have a default music service set up. I just told her this exact command and she played a playlist from my Amazon Music account.