Question

Alexa integration stops working

  • 2 July 2019
  • 0 replies
  • 54 views

Alexa and Sonos integration has to be one of the most frustrating experiences I’ve had with technology.

Asking to play music works for about a day, then it will stop playing when I request to play music. I’m using Apple Music but the same problem exists if I request iheartradio. It says it’s playing, but nothing plays and the Alexa app shows no music playing. I’m using a Sonos Ones.

If I request from an echo dot, it works.
The only way I can get it working from Sonos again is to remove and re-add the Sonos skill to Alexa.

Is there any permanent fix that doesn’t involve throwing the whole thing in the bin and getting HomePods instead?

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