Alexa doesn't register spotify or amazon prime

  • 24 October 2017
  • 0 replies

So I got my new Sonos with Alexa yesterday and was super excited. Followed the instructions and linked my amazon prime music account and spotify account to both alexa and sonos. When I try playing it basically tells me that you need Spotify premium or Amazon Prime to use those music services respectively (of which I have both)

Someone tell me what I am doing wrong? Is this an alexa issue or a sonos issue?

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