I have 6 Sonos players and 2 Echo Dots. I’m having trouble controlling Sonos. If I ask Alexa to play music in a specific room, it plays music in all rooms. It doesn’t matter which room I say, it plays in all rooms. I’ve tried to disable the skill and forget the Sonos devices and then re-add the skill and the devices, but it didn’t help.
Best answer by jgatie17 October 2017, 05:21
If the rooms are grouped via the Sonos app. all rooms in the group will play when you tell it to play on one. Ungroup the rooms in the Sonos app to solve. If your rooms are not grouped, send a diagnostic and post the number here.
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