Question

Alexa and Spotify - Sonos one


I ha even trying for nearly two days now to enable Alexa to play Spotify on Sonos one. I seem to have gone through all processes correctly and Alexa just keeps responding with "you need to link Spotify through Alexa app". The app states I am successfully linked. I can play music manually but not by using voice control. So frustrating, and the Twitter support from Sonos has been no help at all. Any suggestions? Thanks.

5 replies

I am having exactly the same problem!!!!!!!!
Same here.
I ha even trying for nearly two days now to enable Alexa to play Spotify on Sonos one. I seem to have gone through all processes correctly and Alexa just keeps responding with "you need to link Spotify through Alexa app". The app states I am successfully linked. I can play music manually but not by using voice control. So frustrating, and the Twitter support from Sonos has been no help at all. Any suggestions? Thanks.
I am having the same problem.
If Spotify is not enabled in both the Alexa app and the Sonos app, you will have problems. In addition, make Spotify your default music choice in the Alexa app.

To enable Spotify in the Alexa app:

https://www.amazon.com/gp/help/customer/display.html?nodeId=201628770


To enable Spotify in the Sonos app:

https://sonos.custhelp.com/app/answers/detail/a_id/2768/

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