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Advanced setups

Dive into complex and advanced Sonos topics here. Got a cool Sonos 'hack' to share? Want to set up Sonos with a third party? This is the place to talk about the stuff Sonos staff can't support.

  • 168 Topics
  • 924 Replies
AjTrek1
AjTrek1
started this topic

Sonos and Mesh Networks Can Play In The Same Sandbox

HIMesh Networks do work with Sonos as long as you choose components designed to work as a Mesh. Let me explain….The PRIMARY function of a Me...
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Hamzalakhany
started this topic

how to calculate how many speakers needed for outdoor space?

I am planning to get sonos speakers for outdoor area. I have a pool area and garden at a total of 5-7000 sqft. I was planning to get 1 amp w...
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169 Topics
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Rich1969Contributor I
posted in Advanced setups
Himedia player causes sound problems with other connections

Yesterday I upgraded my playbase to an Arc, having connected everything, it was all up and running fine last night. This morning, I had no sound coming from the TV (HDMI 1), also I had no sound when I switched to the PS5 (HDMI 2). The ARC is connected to (HDMI 3 eARC), and I have a Himedia Q10 pro conected to (HDMI 4), these are the only HDMI ports available.When I played a movie through my media player I had sound, then when I went back to the TV and PS5 I also have sound. But once I have turned everything off for a short while and come back to it, it’s happens again, no sound to both the TV and PS.I have changed the ports around, disconnected everything, unplugged and replugged everything. The only time it works is when the HDMI cable to the media player is disconnected, even if I remove the power connector there is still the issue.Anyone have any idea how to fix this? thanks.

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ARRGHHHHContributor I
asked in Advanced setups
Connecting Play1 to S1 avoiding upgrade

I want to connect my play1 to my s1 system.  I DO NOT want to upgrade but it prompts me every time.  When I hit not now, nothing happens.How to fix this? thx

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pturryContributor I
asked in Advanced setups
HD

I have Flac files on a NAS. They play on my whole system. How can I get confirmation that HD content is being played? Thanks

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UniqeUsernameContributor I
asked in Advanced setups
Sonos Beam / Plseaudio-DLNA / Shairport-Sync / Problem after Sonos Update

In addition to my 2 Sonos One, Arc and Beam, I recently got myself a Sonos Sub. When setting it up, there were of course problems with the new Sonos app, which according to a news article should have been fixed a day later. Unfortunately, I can't provide any specific version information as the speakers don't appear in the new Sonos app. It was also no longer possible to set them up in S2.In the past, while my system was running without a sub, I supplied my speakers with audio signals via pulseaudio-dlna, but due to an update this was no longer possible. I then spent years trying to find a solution to the problem and eventually came across shairport-sync and ended up playing my Sonos speakers via the AirPlay protocol.Now my Arc had to update due to the Sonos Sub integration, so far no problem. Meanwhile, my Beam also received an unsolicited update. Since this update, I have had constant dropouts on the Sonos Beam when they are played with Shairport-sync.I would now like to ask for the p

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JogonContributor I
asked in Advanced setups
setting my sonos up with my sharing wifi

Hi I want to set my Sonos play 1 up in my beach house where I just use to share WiFi from my phone to other devices. How can I do that?

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Regitze22Contributor I
asked in Advanced setups
Wifi

Hi all. Do you know if its possible to use my Sonos without wifi? Im currently placed in a hotel for the next couple of weeks…best,Regitze

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AbaccoContributor I
asked in Advanced setups
Set Sonos-App so that Sonos-Port always only plays analog-input

Hey there,i could not find an answer to this yet, so i thought i might try it up here.Is there any way to restict my sonos port to only play analog-input?We’re using it at our bar and we dont want our sonos to accidentally play a stream because of copyright problems.

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AleVKContributor I
posted in Advanced setups
Intermittent connection with new APP

Hi - I have a simple Play 3 Speaker that was working just fine until the recent updates of Sonos APPI just have no better words but saying it works when it wants!!On a good day, I can use the app to switch on the device, select and reproduce what I want from Spotify Premium … after a while it keeps running with the app not seeing the system any longer … then they reconnect and so on …On a bad day, to listen to music I must ask my wife to sing me something !!I just spent an hour with a nice lady trying to help me: she made uninstall and reinstall the app; all worked fine ten minutes and then same story.Called the support number; was told I had 10 minutes wait time … been on for an hour now and losing hope.Not great experience, sorry to say!Have a good weekend 

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tel0020Contributor I
asked in Advanced setups
Move 2 won't connect to Hidden Wifi Network

I have a hidden network at the Clients Property and all fixed devices, Ipads, Apple TV’s, Printers, Tv’s, Chromecast, Bose Speakers etc and are all authorise by the Mac Address added to the systemI connected to a network with a different SSID and Password so I could get it’s mac address as there is nothing on the Unit. Once setup I then added the MAC to the system and factory reset the Move 2Went through the setup and it connected, but after that it never connects again and not seen on the ipad it was setup up with and on the same hidden networkAny ideas? Is it because it hidden? Works on any other device added over the last 2 years fineThanksGraham

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MaxsystemsContributor I
posted in Advanced setups
i sell lots of you're product

I own Maxsystems. (A dealer) think we bye 20 to 30 thousand dollars a years in product. Look me up!  This update is a client loser!! Why? Who’s sleeping with the young *********, who thinkings he/she knows everything?a big buyer…We do a lot of Crestron and Savant. You have Apple Music which we have pushed but the new update is so s****** that I’m no longer selling your product!!!no more amps which I sell 50 to 60 a year  good luck loser. fyi fire whatever ***** you higher to build this app??? No!! Moderator Note: Modified in accordance with the Community Code of Conduct.

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gillidipsContributor I
posted in Advanced setups
connecting move to starlink

I have a sonos system and recently changed to Starlink (router does not have ethernet port).  I had it working fine but after being away had to change the password on starlink wifi and now move won’t connect to starlink at all. I have tried what sonos advises and it finds the move, gets it ready, finds the starlink network, I put the password in and then at the last hurdle when it is connecting (it says verifying network info for starlink) it says “something went wrong - we ran into a problem connecting your product to Starlink. Please try again”I have tried again countless times but no luck. The password on my phone with the sonos app and the password entered when connecting the move are the same.  I have other sonos products which are powered off at the moment (3 x play 5 Gen 1 and 1 x Play 1).Initially I had to get sonos support to connect me and it was a rather complicated process but they got it all working (despite saying Sonos does not support starlink).  But now call wait times

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Kenneth LarsenContributor I
asked in Advanced setups
sonos playlists gone, and more!

This new app is a nightmare!! For first couple of weeks I wasn’t able to search for music, that I had to do on my wife’s phone!Now:1. it seems that Sonos have removed the functionality to save music to playlists? Now you are only able to save to “Sonos favorites” sucks big time! Please fix.2. On a room playlist you can’t remove titles individually. So if you add something you don’t like you need to start from scratch. why change something that works??? It’s getting more and more annoying this company.   

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BeesboyContributor I
asked in Advanced setups
Play 5 (Gen 1) and Sonos One SL S22

will Play 5 (Gen 1) and Sonos One SL S22 work together. I ahave a Play 5 and looking at options for a second room. Thanks

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LizaJaneContributor I
asked in Advanced setups
connecting amps

Reconnecting my amps after a new modem/router was installed at my house. 

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Gil_in_UtahContributor I
asked in Advanced setups
Port Connectivity

Does anyone know if today’s update fixes the bug of the latest update that does not allow Ports to be connected to your system?

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ccoxContributor I
asked in Advanced setups
Home Extension advice - New Set Up

  Hi all, we are doing an extension on our home and remoddeling the ground floor, this gives me opportunity to orchestrate a decent Sonos set up.I have a few questions, mainly around the Amp.I am looking to use the Amp in the lounge, have this conneced to my vinyl player as well as 2x B&W bookshelf speakers. We are not big TV watchers, so not really letting that factor in the layout - but in the future i think even connecting the 2x Era 100s would suffice.1. Is there much benefit to having the 2x Era 100s in there as well as the B&W speakers? Is it overkill for that space?2. Can i use the Amp and vinyl player to have that music in the other rooms via the Era 300s as per the image. If so, can these speakers have the same music at different volumes?3. Would a single 5 in the playroom and a single 5 in the kitchen diner suffice? Is 3x300 overkill? 4. Can i still “zone” these speakers to all play seperate things. I.e Kitchen diner 300s playing Music A, the playroom 300 playing Musi

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CRJINLACAContributor I
asked in Advanced setups
Deselecting amps, they do not stay deselected

I have six amps and a port, each time I deselect an amp it will not stay deselected.  Why is this?  

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johntothev
johntothevContributor I
asked in Advanced setups
new app

App reinstalled because i could not get sound after attempting and failing to Trueplay and now i cannot get past the terms of use agreement . Allows me to select country but "accept" is still greyed out...any suggestions?

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Jopie505Contributor I
asked in Advanced setups
cannot connect to network anymore

Hi, I have updated to the latest version and now the app I cannot contact to my network anymore. I managed 1 time after I disconnected/ connected from electric. Does anyone have the same problem? What can a solution be ? br/ Johan

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ChrisKujContributor I
asked in Advanced setups
NAS Device w/SMB v2 or SMB v3

Since my NAS device with SMB v1 only no longer works with Sonos I have to purchase a new NAS device. How do I know if a particular NAS has SMB v2 or higher? I’m not seeing this listed in the specs and don’t want to accidentally purchase a NAS that only has SMB v1. Does anyone know? 

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DubzieContributor I
asked in Advanced setups
true play doesn’t complete on ios after latest app upgrade

Can you provide a rollback please? My system has been rendered pretty much unusable now… not happy and a shame that it’s always the software that lets your epic hardware down…  

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chrisatiContributor I
asked in Advanced setups
GROUP_ID Changes Intermittently

We’re using the API to send playback commands to our Port, and I have noticed that the GROUP_ID is changing at random.My understanding is that the GROUP_ID is the parent which holds playback devices, unique like the HOUSEHOLD_ID.What could ever cause the GROUP_ID to change, and for what purpose, since this causes commands to obviously fail since the resource is no longer available.

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SladestAvid Contributor I
asked in Advanced setups
SONOS ALARM

I have multiple pre-programmed alarms depending on the day, but since the new application it is now impossible to see which radio station is programmed at a glance. It simply says "station live". Which is of no use to the user!!! ☹️

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mihai_spiriContributor I
posted in Advanced setups
Volume control lag, strange behaviour of room selection, and many other issues

Since I updated the SONOS app to the new version I started having the following problems with my system (consisting of two SONOS FIVE, two SONOS ONE, a SUB, a PLAYBASE, a PORT and a SONOS ONE SL):- Any attempt to play music goes through automatic room selection. Always the same!. The only option is to turn on the music in this room and then "move" it to the desired room.- The volume control has a delay of several seconds. Very annoying - All but one of the speakers (hardwired) are on SONOS NET but in the system settings they appear to be unconnected to wireless.I guess I will adapt to the new interface although it’s less intuitive than the old one.Has anybody in this community encountered the same issues?Can one downgrade to the previous version?

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rfjhuijbrechtsContributor I
asked in Advanced setups
telkens opnieuw inloggen

Ik heb een sonos arc systeem thuis en een sonos Move op mijn werk.Voor de update kon ik gewoon elke dag als ik aankwam de radio aanzetten.Nu moet ik elke keer wisselen van systeem in de sonos app en inloggen op het betreffende sonos account. Zijn er meer mensen met dit probleem of heeft iemand een oplossing? Moderator edit:Google Translate- I have a Sonos Arc system at home and a Sonos Move at work.Before the update, I could just turn on the radio every day when I arrived.Now I have to switch systems every time in the Sonos app and log in to the relevant Sonos account.Are there more people with this problem or does anyone have a solution? 

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