I was one of the first idiots to go out and get Sonos -- since then I have a house full of speakers 14 of them. They don't connect, they drop, the volume goes from zero to 100000 by themself - then they no longer appear and you are asked to have speakers join well that creates a new system -- and by the time you get it all figured out -- you have to call the Help Desk -- Unplug them unplug wifi replug in wifi then plug in Sonos one speaker at a time -- oh right start over plug in the boost first then weight and now plug in the speakers -- oh no did you unplug the wifi again before you plugged in the speaker nope - ok unplug wifi wait -------- and now plug in the boost wait …….. ok now all the speakers -- oh plug in your soundbar first then surround -- ARE YOU KIDDING ME WITH THIS -- I have 14 of these things and every time this is what I have to do. I have spent thousands on these speakers not to mention the amount I have spent on my Wifi cause that is always the problem never the speakers -- well my WiFi is now commercial grade clocking at above 1GB per Sec -- and full coverage so much so that my neighbors get angry cause all they can see is my network. I am done with this company and their app reinstalls etc.
Anyone know if other companies build wifi/Bluetooth home speakers that give you options -- I did see the B&O’s which might be the replacement -- which shows I am willing to pay almost anything for music -- that works when its suppose too -- that does not drop.
Today -- and nothing has changed it completely deleted my living room the soundbar, the sub the surround speakers -- all of it then when I go to add in the “missing product (interesting word)” it says it is already in use -- then why (& are you not playing them. Why can I not see them in the rooms selection… I have reset the app, I have turned everything off, I have shut the power off to the townhouse, I have to plug in everything I have gone through the speakers one by one with my ladder in tow hours later NOTHING -- I don't care if it cost me $20K to replace these I just need to get some ideas. Finally, once replaced I will have a Sonos speaker smashing party at my place that I will pay for advertising on local TV stations to air. That is how serious I am about music and this company that seems to think it is ok to have your customer go up and down 20-foot ladders to connect press the button unplug replug oh do it again.
Bottom line - Is B&O the only option or are their others?
Moderator Note: Post Edited for Language