I have a play 1 and connect using S2 that have been connected to a networked hard drive over a TP link 1750 router for 1-2 years. While playing music 2 weeks ago the sonos network lost connection to the drive. I’ve deleted the music library and tried to re-add it multiple times. I get an error message that includes “the device where the music files are stored may not be powered on or the path may have changed”. I can access the files through a computer and can access the drive using a Yamaha networked amp. I’ve adjusted/looked at all of the settings in the router and I’ve been on the phone with the sonos tech support for hours.
I can still stream music but I can’t access the music on the hard drive.
Any suggestions on a fix or why this might have suddenly happened?