Skip to main content

Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,012 Topics
  • 13,056 Replies
D
DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
  • 1
  • 9
Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
  • 0
  • 3
ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
  • 0
  • 14
2012 Topics
C
CDudeContributor I
posted in Advanced setups
enhancement request: Wizard for setting alarm

I would like to request a wizard type setup where one is promoted for which room the alarm is applicable and what the volume should. Or the default setting for these alarm properties should be configurable. as the default volume of 25% is way too loud, and having to modify each time I set a new alarm is stupid in my opinion.

2
pwt
2 years ago
T
Tonybones12Contributor I
asked in Advanced setups
cant setup playbar and sonos 3 - apple phone app S1 or sonos app

WTF is going on with S1 and S updates? My internet provider gave me a new modem and everything’s *. SONOS isn’t letting me connect? Does anyone know how I can get hooked back up. I have playbar and Sonos 3*Moderator Note: Modified in accordance with the Community Code of Conduct.*

0
T
3 months ago
F
Fred BContributor I
asked in Advanced setups
Multiple ceiling speakers

I have 5 pairs of Yamaha ceiling speakers and an impedance balancing switch box. Also have a Sub but it is of course wireless (and an excellent piece of equipment). Connecting to my Amp, what gauge wire should I use to run to the switching unit? Should I keep speakers off (each room has its own wall control) when the room isn't in use to limit the load on the amplifier? I had a Connect Amp and it was crapping out routinely (about 2 years after installation). I had no constructive feedback from Sonos on this and finally got a new Amp. I just don't want this problem to repeat itself. now that the old Connect is outdated and virtually unsaleable I decided to give the new unit a chance

1
buzz
3 years ago
D
dbxdbContributor I
asked in Advanced setups
Wireless Play 1 + Wireless Sub get thrown offline when sitting together

I set my Left Play 1 (wireless) on top of my Sub (wireless).  They are part of my home entertainment system that also includes a Right Play 1 (wireless) and Playbar (ethernet).  The Left Play 1 and Sub sitting together will work for a short period of time and then they go offline / not connected in the app.  In the past, I had alot of separation between the two and they worked fine.  Also, the Right Play 1 and Playbar stay online without issue.   Therefore, I have to assume that because I have the Left Play 1 sitting on top of the Sub, they are too close together and causing them to go offline. I really like the Left Play 1 sitting on the Sub in my new smaller space.  Is there a solution to keep them from interfering with one another?   Or do I need to move them further apart and if so, how much distance is required?  (Note, I’m not able to ethernet either one in my current set up, both would have to stay wireless).Thanks for any advice! 

2
D
6 months ago
K
KnulrichContributor I
asked in Advanced setups
switch the network

How to switch from one network into another?e.g. Starlink?

1
Stanley_4
29 days ago
A
ant67Contributor I
asked in Advanced setups
Sonos Port setup

Hi. Trying to add a Sonos Port to my existing setup.  Port updated and seemingly registered on my Sonos system OK, but no sound output to hifi.  Connected via digital output to Hifi (Meridian).  Used existing "CD" input and cable to ensure it wasn't the input or cable at fault.  Tried adjusting volume levels on both port and hifi to no avail.  Only strange thing is that the Port shows up as part of my system on the Sonos App (iPhone) but no on the web app.  Any advice please? 

1
buzz
1 month ago
R
Richard in VancouverContributor I
posted in Advanced setups
Recent App Update & The Headache You Gave Me

Let’s travel back into the past about a month ago. I have been a Sonos customer since 2020 after leaving Bose after decades of being a customer.I have been happy for the most part until you decided to update.I use to enjoy movies and television on my Arc, Sub, and two Era 100 (paired) which connected to my 65 Sony Bravia - it was mind blowing.Now each component pairs as an additional room within a room, one can’t be found (have factory reset at least 4 times). One Word:  Frustration Please get it fixed soon!  Otherwise, please take back your useless  $2,000 plus system, and I will return to Bose.  They had my consumership for twenty years, you’ve had it for four years, and I am already considering leaving you. One Unhappy Customer in Canada ( I say one, but we both know, it’s much greater .  

0
R
3 months ago
B
BettyBruContributor I
posted in Advanced setups
Linking my Sonos system to my old cd player

Hi, I have a Sonos system (amp &  a pair of 5) and I would like to use them with my old cd player.What do I need?Tanks for your advice!

1
Corry P
2 years ago
H
Has876Contributor I
asked in Advanced setups
Sonos One & Portable Handheld Radio Receiver

Hello, I have a Portable Handheld Radio Receiver which has a frequency range 400-470 MHz. I was wondering if it is possible to transmit whatever is playing on the handheld receiver direct to my Sonos One speaker? If so, how?  Also, the channel that I listen to only transmits certain times of the day, is it possible to get it transmit automatically to the Sonos when there is a transmission? Thanks in advance.

1
Airgetlam
3 years ago
A
ArylmeraContributor I
asked in Advanced setups
Sonos API musicContextGroupId missing

Hello,  I try to build a small side project, to manage the speakers in my house.I want to be able to create a new group of speakers.to do so i want to use createGroup (sonos.com){protocol}://api.ws.sonos.com/control/api/{version}/households/{householdId}/groups/createGroup This endpoints take the playerIds and householdId, and is working fine…But i would like to have my music "follow” the group, and if i understand correctly i have to give themusicContextGroupIdBut i can't find this field anywhere inside of the /getGroups endpoints… [ { "_objectType": "group", "id": "RINCON_48A6B83C422401400:1745150303", "name": "TV Room", "coordinatorId": "RINCON_48A6B83C467401400", "playbackState": "PLAYBACK_STATE_IDLE", "playerIds": [ "RINCON_48A6B822467401400" ] }, { "_objectType": "group", "id": "RINCON_48A6B8EA189801400:1322091760", "name": "Bathroom", "coordinatorId": "RINCON_48A622EA189801400",

0
A
13 days ago
J
Jay80424Contributor II
asked in Advanced setups
Sonos Bridge/Boost for new products?

Will you guys ever have a bridge type range extender for current Sonos products. We constantly have deployments where the Sub is out of range. Additionally, can we get the ability to use the Sub Out port on an Amp when the amp is set up to power rear surround speakers?

1
Airgetlam
3 months ago
I
ikozContributor I
asked in Advanced setups
Sonos Sub (gen 3) and Yamaha A4A

Hi, I own Yamaha Advantage A4A and I was wondering if there is a why to use the Sonos Sub with it through Sonos Port. Thank you for your help!

1
jgatie
3 months ago
C
Chris REiContributor I
posted in Advanced setups
new update again is trash

Down again you idiots my whole system is off line .. what I am now trying to rebuild from scratch.. this I BS !!! Stop breaking your software!! 

0
C
20 days ago
B
BR Luxe IntegrationContributor I
posted in Advanced setups
Create different profiles using different speakers on the same network

How can I create 2 or more separate user profiles to separate Sonos speakers on the same network?I mean on a large villa using about 20 Sonos units, can I create separate profiles to avoid user to have access to all speakers?

1
Airgetlam
3 months ago
H
HockContributor I
posted in Advanced setups
split s1/s2 system

I recently split my system after adding an arc sound bar.when I launch the s2 app I will intermittently receive an error that there are incompatible products and asks me to upgrade or setup a new system. If I close and reopen s2 app it will usually work normally. Sometimes I will have to close and reopen multiple times. S1 system works fine.

1
Stanley_4
9 months ago
H
HRZNJBContributor I
asked in Advanced setups
Weird Challenge Grouping Rooms

I am having the strangest problem grouping rooms. I have eight Sonos speakers in eight separate rooms. They are a mix of Era 100 and 300 speakers. Four of each.I can group 2 rooms on a single Spotify stream but if I add a third room, the third room doesn’t play. The same as true if I had a fourth fifth sixth seventh or eighth room.If I begin with room A and B and then add room C room A and B play but room C does not. If I change the group to group room A and room C they will play, but if I add B. to that group, it will not.To make it even stranger I can group room A and B on a single stream and then separately group room, C and D on a different stream they all play but separate streams, but I can’t have all four rooms on the same stream.this is true for Sonos Radio, Spotify and Amazon  I can see every speaker in the controller and on the backend I can see every speaker has an IP address and can be pinged.Support has been little help  Any thoughts? 

0
H
3 months ago
B
Bigdon2727Contributor I
asked in Advanced setups
Getting connected

Hey everyone, we moved and I’m reconnecting two Sonos amps. In both instances I was able to restart and get them connected to my wifi (shows up as devices in the xfi gateway list).  When I go into to Sonos app it doesn’t show up but then I click join network and get a message “you’re connected to Sonos” but I can access the amps from the app.  Really confused and frustrated, been two hours. 

0
B
1 month ago
J
jpbenoistContributor I
asked in Advanced setups
Sonos balance des radios en vrac sans critère de tri

C’est incroyable. Au lieu de permettre un tri, même minimum, toutes les radios sont données en vrac, sans aucun classement, sans possibilité de recherche. Qu’il y ait au moins une organisation par exemple géographique, les radios françaises, italiennes, etc. permettrait de s’y retrouver facilement. Comme par ailleurs non seulement on paye l’équipe sonos, mais en plus on se fait polluer le cerveau par les publicités que sonos ajoute, peut-être faut-il envisager de changer d’équipement. Moderator Edit - Translation by Google:It's incredible. Instead of allowing even minimal sorting, all radio stations are given in bulk, without any classification, without the possibility of searching. That there is at least one organization, for example geographical, French, Italian radios, etc. would make it easy to navigate. Since not only do we pay the Sonos team, but we also have our brains polluted by the advertisements that Sonos adds, perhaps we should consider changing our equipment.

0
J
3 months ago
O
OpalContributor I
asked in Advanced setups
new app

After app update I lost my favourite station, lost few hours to find them, but with no luck.looks like the Sonos is useless now.😡😡😡

0
O
3 months ago
F
FabianRContributor I
asked in Advanced setups
Sonos 300 + T1 Evo Vinyl Player

Hi community.I have a Sonos 300 and bought a Pro-Ject T1 EVO and a Sonos Line-In Adapter. Now I realise that the cable doesnt connect, as the T1 Evo has a RCA Cable outlet with black+Red but the Sonos line in has only 1 opening and it also doesnt fit.What do I need to get to make this work?

4
F
2 months ago
W
WandsworthianContributor I
asked in Advanced setups
Music Indexing

Good afternoon, Can you help me with this frustration? I have a system with my stored music on it, which supports by Sonos system (two Sonos Ones, one Move and one Roam). The library indexing process acknowledges the albums, but won’t index all of the tracks. For example, this is the list of tracks from Brothers in Arms on the source database: Source Library Image  These are the tracks indexed on the Sonos library.Sonos Library ImageAs can be seen, only 4 of 9 tracks come through. This is not the only album so affected. I can play the tracks from the source database on Sonos. How to I get all of the tracks to index? All have the same format and metadata, as they have been ripped from discs I own at the same time. I have cleared the library link and reinitiated, with no success. Any help would be gratefully received.Thank you.

0
W
3 months ago
C
Christophe FR33370Contributor I
asked in Advanced setups
Do I need Trueplay in mh situation?

Hi all,In my living room : TV with ARC is 5 meters from sofa ERA100 are both aligned with the sofa (see pictures) Do I need Trueplay for the best experience ?Aren’t ERA100 to close to the sofa?is there a specific setup for the TV Sound group (ARC + 2 ERA100) to realize with the app? (Audio surround, audio vertical…)Many thanks to all for your experience and knowledged feedbacks 😉Chris

1
Stanley_4
3 months ago
S
SMoorjaniContributor I
posted in Advanced setups
Can't get sound to come through Sony KD75X81KU when connected to Sonos AMP

Can’t get sound to come through Sony KD75X81KU when connected to Sonos AMP. Tried switching to TV speaker in settings but automatically goes to Sonos Audio system.

1
106rallye
1 year ago
C
CP shackContributor I
asked in Advanced setups
five

I’ve tried all options to get two of my three Fives registered and we’re only successful in getting one registered… I’ve followed all the instructions but still can’t seem to get it registered.i was able to use AirPlay to listen to music but now all my products have disappeared.in total I have 3 x Fives and 2 x ones.

0
C
3 months ago
P
Peter626Contributor I
posted in Advanced setups
uso de sonos move

Hola a todos, quiero saber si en los sonos Move (ya están emparejados en mi red de internet) se puede escuchar música desde cualquier clase de app (YouTube/Spotify etc) o solo se puede con aplicaciones premium, gracias 

1
Airgetlam
1 year ago
Terms & ConditionsCookie settings