Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 1,870 Topics
  • 12,435 Replies
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DorianBriand
started this topic

Era 300 placement for surround

Hello everyone,I would like to have your opinion and your suggestions on the future placement of my Era 300 which I will receive shortly. I...
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Corry P
Corry P
solved this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
solved this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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1870 Topics

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mkindnessContributor II
asked in Advanced setups

Upgrade to S2 App WITHOUT Permission

Dear Sonos, I have just spent an entire day downgrading all my speakers back to the S1 App because one of my son’s friends attempted to play music with the S2 App. How can you allow someone to upgrade my entire system WITHOUT my permission and render it completely 🤬 useless??!!!!!

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106rallye
1 year ago
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AudioPyleContributor I
posted in Advanced setups

Sonos Port and BT headphones - Need some specifics please.

There are threads on this topic which have been very helpful.  But, I have some questions before I begin to buy anything.My setup:  Turntable/CD player to RCA switch to Port to Sonos Ones stereo paired in 5 rooms.  I am most interested in listening to the best quality music (streaming/Vinyl/CD) I can through Apple AirPod Max.I am believe I am comfortable with all the necessary protocols to get this to work, and work well (BT 5.0, Aptx...)My intent/hope is to use the digital out on the Port to a BT transmitter.  My questions:Is there a BT transmitter option where I can forego an adaptor?  It seems most (if not all) have an optical in.  Can you go Port digital out to digital in on a bluetooth transmitter?   If so, do you know of a BT transmitter with this option? If not, can I get some recommendations on a setup to use the Port digital out to coax/optical converter to BT transmitter? Again, going for highest quality sound achievable to AirPod Max.  Once I have this up and running.  I ass

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A
1 year ago
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KermisContributor I
asked in Advanced setups

Garden Room Network Options

I am about to build a garden room remote from my main house.  I will run 2 Cat6 cables from the house router to the room (as a contingency) but am wondering if I could connect one directly to my new Sonos amp while using the second cable to connect directly to a wireless access point to establish my wi-fi.  Any downsides to this and any recommendations for a new access point would be appreciated.  I assume if one of the Cat6 cables fail in the future that I could use a simple ethernet switch upstream of both the access point and Sonos Amp? 

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Stanley_4
1 year ago
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jonjonContributor I
asked in Advanced setups

Sonos port / Marantz amp / auto switching

Sonos port / Marantz amp / auto switchingI’ve recently purchased a port to provide a zone in my den. The den has a Marantz amp with 5.1 system (non sonos), port is plugged into CD input using rcas.Is it possible to have the input automatically switch to cd if I start using sonos? Currently I have to switch it from the tv input to cd each time?!The tv can automatically switch from cd to tv when I use the tv remote which I assume is due to hdmi / e arc?🤷🏼‍♂️🙏🏼🤞🏼🤞🏼

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Airgetlam
1 year ago
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dantes10Contributor I
asked in Advanced setups

Different Volume For Separate Speakers in an Alarm

So, the goal is to have the music come on at a specific time and play a specific playlist via Spotify.  We have 2 sonos products. A Sonos Amp (controlling a variety of ceiling speakers) and a Sonos One.  They are groups together -- however, they cant be at the same volume level. The Amp needs to be at 50, while the One needs to be at 12.  How can we set the alarm to have a specific volume for each? Or is there another way?  Thank you

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ratty
1 year ago
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LM0891Contributor I
asked in Advanced setups

Sonos Five Pair, Can you use both aux line-ins?

Forgive me if this has been asked many times before, just couldn't find a thread with my requirements.  I'm about to receive my 2nd Five to form a stereo pair.I currently use Roon via an endpoint and Dragonfly Cobalt DAC to aux line-in. I find I get better sound quality this way over using Tidal/Qobuz through the Sonos app or Tidal Connect.I do watch movies and want to simplify my current mess of HomePods and Apple TV but don't want a soundbar. I plan to use the Fives in stereo and will likely use a DAC from TV to aux line-in on one of the Fives. TV watching is not my priority so sound quality isn't important.As I use Roon as per above, can I use both aux line-ins (not at the same time), if so will they play out of both speakers? Thanks in advance 

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L
1 year ago
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samhContributor II
posted in Advanced setups

How do you boot a remote Spotify Connect user from your Sonos?

https://www.theregister.com/2020/04/30/spotify_speaker_pairing_internet/TLDR: Once you connect Spotify to your Sonos on the local network, the Spotify app can control it remotely over the internet for ever and ever more.****NB: I do not believe this to be related to adding Spotify as a music service.  The feature described above works on a Sonos without Spotify added as a service.How do you boot a remote user off of the Sonos?Appreciate a real answer from someone who has done this or a support rep, there is a lot of erroneous or out of date info on the internet.  My guess is factory reset might work, but I’m not sure.

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1 year ago
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huntaaarAvid Contributor I
asked in Advanced setups

Wireless setup out of sorts in some way

Hi, I have a system with various home speakers, a Move, and a Roam. Even though there is a speaker wired in and every speaker possible is on WM:0 i still get the below message.I’m sure to problem is probably with the extender, but any advice how I can stop this message every time i do most things on Sonos would be very welcome.  

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1 year ago
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remydrmContributor I
asked in Advanced setups

Connecting: ARC and AMP (w/ 4 in-ceiling rear speakers)

Need some clarity. Setting up a new TV and Sonos system. ARC soundbar + AMP driving 4 in-ceiling speakers (setup as pairs of L/R rears)How do I connect these without a router? The ARC is going to the eHDMI input on the TV. How do I connect the AMP? Can that go to the Optical input on the TV using the Sonos HDMI to Optical converter?

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Airgetlam
1 year ago
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simo87Contributor I
asked in Advanced setups

DHCP wrong server-ID when multiple DHCP servers available in same subnet

HiI am facing strange issue with DHCP. In my network i have two piholes running as DNS and DHCP server. All clients seems to be ok with this setup except sonos devices (arc, sub and 2 ikeas symfonisk)Devices simply refuses to accept offered ip address. Here is the example of communicationSep 28 23:04:53 dnsmasq-dhcp[957]: DHCPDISCOVER(eth0) 54:2a:1b:65:67:14 Sep 28 23:04:53 dnsmasq-dhcp[957]: DHCPOFFER(eth0) 192.168.2.31 54:2a:1b:65:67:14 Sep 28 23:04:53 dnsmasq-dhcp[957]: DHCPREQUEST(eth0) 192.168.2.31 54:2a:1b:65:67:14 Sep 28 23:04:53 dnsmasq-dhcp[957]: DHCPNAK(eth0) 192.168.2.31 54:2a:1b:65:67:14 wrong server-IDIf i disable one of those DHCP server everything works as expected.DHCP servers have the same static leases and of course dynamic ip ranges does not overlap.I think that for some reason sonos device doesnt expect to get 2 ip offers at the same time and replies with “wrong server-id”Can you please let me know if this is something that can be fixed.Thanks & RegardsMichal

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ratty
1 year ago
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ToruContributor I
asked in Advanced setups

Sonos Radio blir brutt ved oppstart av laptop

Hei, Jeg kjører Sonos Trådløst over WiFi 2, 4 Ghz som “Teknsik nett” - med andre smart Home produkter. Laptop kjøres normalt i eget WiFi nett til ordinære klienter - 5 Ghz. Det benyttes to Asus routere satt opp med AiMech, RT-AX86U - versjon: 3.0.0.4.388_20566. Teknisk nett på 2,4 Ghz kjører kun fra den ene Asus-routeren som er plassert i kjeller.Det er god dekning for alle Sonosprodukter - 12 totalt - ikke noe lag eller problem med lyd, men:Om jeg er på soverom i 2. etg. kjøkken i 1. etg, stue i 1. etg. og lytter til Sonosradio stopper denne opp i rundt 10 sekunder når jeg starter opp min laptop (5 Ghz) og så fortsetter den som normalt… Lytter jeg på musikk via Spotify har jeg ikke dette problemet. Velger jeg å benytte 2,4 Ghz på pcen har jeg heller ikke dette problemet - kobler altså til samme tekniske nettverk som Sonos benytter.Hva kan gjøres for å finne ut av årsaken til denne “pausen” under oppstart av pcen? Litt irriterende kan man si.. Jeg bruker Sonosradio - P4 Radio hele Norg

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Corry P
1 year ago
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MARINOS WNRContributor I
asked in Advanced setups

DJ WITH SONOS 1, SL

Hello is there a possibility to connect SONOS 1, SL with a software Dj Mixer console ?I have 10 speakers connected and would like to Mix up some music.Thanks

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1 year ago
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Richard ViggianoContributor I
posted in Advanced setups

Arc Update & Reset, Subsequent iPad no longer supported, New purchased iPad Air not yet supported!!

It seems VERY shortsighted on the part of Sonos to push an Arc update to then be told the Arc was reset during the update and use Trueplay only to find out my iPad OS is simultaneously no longer supported. I then purchased a new iPad Air Gen 5 and it is not yet supported so has anyone at Sonos considered this possibility??  Please don’t reset my Arc during future updates Sonos, OK?

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K
1 year ago
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TheProblemChildContributor I
asked in Advanced setups

Nighthawk and Sonos

I’m super frustrated. I have 4 Sonos Connect: Amps all direct connected to my Nighthawk MR60. This setup has worked for well over a year since I moved to the nighthawk without any issues. In the last 5 or 6 weeks I started getting a message “Unable to play… the connection to… was lost” Doesn’t matter if it’s Apple Music or Sirius or anything. I called Sonos, we did some troubleshooting, and they were unable to even see my hardware online. So what changed? I got a new ISP, which only meant a new modem within the network of my home. Yes, I’ve rebooted every single device, more than once. Tonight I decided to wipe my router and set it up from scratch. No change. I reinstalled the Sonos App and tried to start over from scratch. The App when trying to connect to the “new” network see’s the Network, asks me for a password, and then tells me the password is wrong. Like, cmon, I know the password isn’t wrong. I don’t know what else to do. Has anyone successfully gotten through something simila

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Airgetlam
1 year ago
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JblasherContributor I
posted in Advanced setups

Sonos Port connection to turntable

I currently am using my Sonos Port to stream music.  Connection is rca cables from Line Out jacks on the PORT to preamp into the Tuner input jacks.  When I need to stream music I set my preamp to TUNER and use the Sonos 2 app and select my service (Pandora) from the opening list of options.   I have a Planer 2 turntable without a preamp and was hoping to simply use the Sonos Port Line In jacks for the turn table but that does not work.  If I connect the turn table directly to my preamp first, as suggested by Sonos staff,  I have to switch the output to TURN TABLE on my preamp, which effectively bypasses the Sonos Port functionality.  This seems like a death spiral to me.  Can anyone help?

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K
1 year ago
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sirnicolazContributor I
asked in Advanced setups

Vinyl to Sonos Beam

I have been banging my head on this for quite a while now. I need to connect my Vinyl player to the Sonos Beam, which is also connected to the TV.I found this scheme on another thread  Beam ← HDMI/optical ← optical switch ← TV                                                                ← ADC ← preamp (if reqd) ← turntableThe thread is: I have an analog to digital converter that can take the player output into optical.I also have an optical switch, which I could use to switch between player optical output and TV optical output. The thing I haven’t considered from that shceme is how to connect optical SPDIF to the Beam HDMI. It tells “HDMI/optical” but I haven’t found any such adapter/converter.Any help understanding how to do it, or any other solution proposal would be highly appreciated.Thanks   

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106rallye
1 year ago
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MarioAudioContributor I
posted in Advanced setups

Narrow Rack Shelf Solution for Sonos Amp

Anyone have a recommendation for a narrow wall mount rack shelf solution that could be used for separate shelves for anywhere from 3 - 7 Sonos Amp’s?  It will be located in a cubby behind a TV and unfortunately there isn’t the width to the right of the tv mount to allow a standard 19” wide audio shelf rack.  Ideally looking for something closer to 10” wide.  As a side note, i am installing AC Infinity Airplates to vent.  TV Cabinet Area​​​​​ Area to the right of TV mount where I am looking to put stackable shelves for Sonos Amp’s 

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Stanley_4
1 year ago
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MattJ2210Contributor I
asked in Advanced setups

Adding an Amp to the existing set up.

I have a playbar connected to my Samsung tv using an optical cable, I have since paired a sup wirelessly to the playBar and I use the tv remote to control the volume of the playbar and sub. I have just added 2x architectural ceiling speakers to the same room and connected them to the amp. I went through the setup process but it kept kicking me out the app on my iOS device. I managed to get it visible on the app and manually grouped the amp to the already grouped playbar and sub. The issue I’m having is that the amp will leave the group if the tv is off for a period of time, so I go on the app and add it to the group again, secondly if I change the volume on using the tv remote it only controls the playbar and sub and does not alter the ceiling speakers.I tried connecting the amp to the HDMI port but that made the playbar stop being controlled by the tv remote and didn’t seem to be any better. is there a better way to connect all these components? The amp is located within a cabinet bes

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M
1 year ago
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Adrian0CGContributor I
asked in Advanced setups

Can I connect both an HDMI input device and the Beam (via ARC) to one HDMI-input on TV?

Hey guys,i have an older Philipps TV, a Cable Box, AppleTV and a PS3. The TV has three HDMI inputs 1 (with ARC), 2 and side. So far, after installing my Beam on hdmi 1, AppleTV on hdmi 2 and the Cable Box to side, my setup works as expected with the Beam delivering audio via ARC from the currently playing device (I.e. AppleTV or cable box). However in this setup, I have to plug the PS3 (serving mostly as Blue-Ray player) into hdmi side instead of the cable box, when I use it, and plug the cable box back after use, which is tedious (wall mounted TV) and the kids often forget after playing, so my wife complains the TV is broken, when hatching her shows. :-/Thus, I was thinking, if there is a splitter or other device, so that I can plug the PS3 back into hdmi 1 (Video and Audio in), but have the arc signal passed to the beam?thanks in advance!

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melvimbe
1 year ago
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Pablo HContributor I
posted in Advanced setups

Sonos Five surround & line in

So, I know that right now having a pair of Fives as surround for your home theater, is impossible if one of them is being used for line in.Reading some topics in this community, it’s clear that, having this option would be greatly appreciated. My question is: why is that not possible still? Sonos sells turntables sets in your website, why don’t let people use their Fives as surround as well?

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Stanley_4
1 year ago
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AndyGAlvarezContributor I
posted in Advanced setups

Replace Yamaha receiver with Sonos amp

Hello,I am currently running a Yamaha rx-a1050 receiver for my zone 1 surround sound with the zone 2 output connected to a Yamaha r-s201 receiver. I would like to replace the zone 2 r-s201 receiver with a sonos amp. I connected a Sonos amp temporarily to make sure it could power my zone 2 speakers and it worked great, EXCEPT when I went to “party mode” on the main rx-a1050 receiver I could not get the music to play in-sync between the 2 zones like i could with both Yamaha receivers. There was a 1 to 2 second lag. Any thoughts on how to correct this and play music in unison when I switch out zone 2 to a sonos amp?

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A
2 years ago
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hartarichardContributor I
asked in Advanced setups

sub volume gone

There used to be a setting under sub that allowed me to change the sub level under the sub settings. It's no longer there. They're did it go? 

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G
1 year ago
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Nicola_CDContributor I
posted in Advanced setups

Launch Sonos App S1 and/or S2 from 3rd Party App via URL

Is it possible to launch the Sonos Controller app S1 and/or S2 on iOS through a  URL schema,?

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1 year ago
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Splint2rContributor I
asked in Advanced setups

Lost Speakers in transition to Sonos2

I have used Sonos for years, here is my current set of speakersFour Sonos Play 1’s - only two recognized by Sonos 2 One Sonos 3 One Sonos 5 (Gen 1) - Removed from the system One Sonos 5 (Gen 2) - Not recognized by Sonos 2 One Sub One Playbar One Sonos Connect - Removed from the systemAs the App slowly coached me over to Sonos 2, i was slow to move over and used to old app for some time. At some point I updated my system to Sonos 2 and it advised me at that time that some speakers were not compatible. Namely the Connect and the Sonos 5 (Gen 1). Not all speakers were online at the time i updated. Once done, i am no longer able to run the older application. Would it make sense that the ones not online (had them unplugged for various reasons) are excluded now?I now have two Play 1’s that are not recognized and the Sonos Play 5 (Gen2) is not recognized either. I have resent the Play 5 and still noting. It should work as defined in this article https://support.sonos.com/s/article/4786?langua

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Ken_Griffiths
1 year ago
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JefDcContributor II
posted in Advanced setups

prise connectée

Bonjour à tous ! Je possède un home cinéma Sonos (arc + sub + 2 One) et je voudrais brancher le tout sur une prise connectée pour pouvoir couper le courant durant mes absences et la nuit, histoire de faire des économies vue le conteste actuel.  Ma question est la suivante, y as t’il un risque d’abîmer mon matériel en coupant le courant quotidiennement ? Merci d’avance ?

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J
1 year ago
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