Dead Play:5, need schematics or tips

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It was a qualified guess that the chip was defect

i found a video online of repair of a Sonos zp100 

here he changed the usual suspects. One of was the small chip So I just did the same.  

kind regards Anders


Thx Anders, I have a Sonos 5 (rev 1), with working rectifier (diodebro), fuse not blown, but not working. All caps seems to be fine on HV side so I guess that 2QS02G could be the problem child. Any proposals on where to get this chip easiest?


Mvh / Br


I’m trying to repair my Sonos play-5 gen-1. It has a problem that others have discussed but I’ve found no posts describing a repair. I have spoken with Sonos support and they confirmed the problem and offered a discounted replacement. I’d like to repair it. I have had good luck fixing Sonos power supply problems in the past. This play-5 seems to work. I can connect and stream music to it. The problem is that the volume is barely audible, even when set to max. There are no volume limits. There’s no distortion and both channels are working. Do any of you have suggestions on how I can further pursue this? The large caps and the rectifier measure correctly. Might this still be a power supply problem or is it more likely an amplifier issue? Any help would be appreciated.




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Im going to piggyback onto this discussion to see if someone can help me out.

I have a Power supply issue with an issue on the switching side.

The unit has no power. 

Replaced most of the power side caps, rectifier, fuse, FET IC Driver, FET, (Also smt 120K resistor near the rectifier was blown.)

I feel like im close, but I have this problem where the voltage starts at 5v ramps up to 15v and then bumps back down to 5v to repeat the process.  Thought maybe a diode, but I cant find it.

When i remove the little 25v 100uf Cap between the two big filtering caps, the fluctuation goes away.  Still get no power though.


Any Thoughts?


Hi there,

I have the same problems (sorry for my bad english). One of the 120K smd resistors was defect, i place a new one but nothing happens.

On the 2 big elcos i measure 319 vdc but the little one of100uF is charging up to 19v en then back to 5v and thats repeating. When i measure with my scope i see the elco is charge and then recharge. I also replaced the 8p ic on the prim side. I checked al the components on the primair side but nothings wrong??

Hi jpotts

It sounds as though the SMPS is trying to start-up, and then it shuts down again, and runds in this cycle. Maybe the control loop is broken

Have you tried to measure if there is any reponse at the optocoupler ? It’s located in the bottom right. Just to the right of the transformer. It’s a SHARP PC817..

Hi all


I have been making some fault analysis at my own Play:5. Unfortunately the rectifier bridge and fuse is ok. The MOSFET driver at primary side is at least not shorted.

However the driver (FET, or BJT) at the secondary side is shorted between pin1 and pin3.

However I cannot figure out the tyoe, so it’s a little difficult. However a short circuit between legs is normally not something good ;-)

Or could I be tricked by the fact that the transformer might be connect to pin1 and pin3, so there is a DC short between pin1 and pin3 ?

For what it’s worth, my pin1/3 on secondary side are also shorted. So either we both have the same problem or it’s supposed to be that way!